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Business Challenge
The complexity and changes in today’s distributed IT environments make it difficult to manage the costs, compliance, and operational requirements of IT assets. Without efficient links to operations processes and data that impact assets throughout the life cycles—service desk incidents, software deployments, or planned hardware changes—stand-alone IT asset management approaches can become trapped in reactive mode with relatively little "management" involved.
Business Need
- Align asset portfolios to business needs
- Lower software license costs and compliance risk
- Avoid over- and under-purchasing of hardware and software
- Reduce leasing costs and penalties
- Streamline interactions with change, incident, problem, and configuration management processes
Our Solution
BMC Remedy Asset Management helps you lower IT costs, manage compliance, and improve your return on capital with an operational approach to life cycle, inventory, contract, and cost controls of IT assets. Its native integration with BMC Remedy IT Service Management suite’s IT Infrastructure Library (ITIL®) workflows empowers you with more proactive control and greater visibility into your IT assets throughout their operational life cycles.
Key Features & Benefits
- Includes BMC Atrium CMDB to automatically reconcile and manage data about your deployed assets and their dependencies with business services
- Natively shares workflows, data model, and CMDB with service desk, change, and SLM applications for control over how operations affect your assets
- Integrates with change and configuration management to proactively reduce software license over-deployment
- Definitive Software Library translates discovery scan data into normalized software descriptions to bring simplicity to software license management
- Offers contract management to automate linkages between assets and software license, lease, warranty, and support contracts to ensure compliance
- Provides cost management to track total cost of ownership, chargebacks, and depreciation
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Article
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CMDB: The Heart of IT Service Management
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The CMDB: Relief for your IT Headache
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The Federated Data Model
(pdf)
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BMC Paves The Service Desk Road Map: CMDB At The Heart Of Integration Strategy
(pdf)
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Process Execution Excellence: Issues and Actions
(pdf)
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Business Service Management Puts You Ahead of the ITIL V3 Curve
(pdf)
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Therapy for a Stressed Enterprise
(pdf)
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Brochure
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BMC Business School Course Catalog
(pdf)
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BMC Educational Services
(pdf)
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Datasheet
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BMC Rapid Results Services for IT Service Management - Upgrades
(pdf)
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BMC Analytics for CMDB and Asset Management
(pdf)
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BMC Atrium CMDB
(pdf)
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BMC Atrium CMDB - European Portuguese
(pdf)
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BMC Remedy Service Desk
(pdf)
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BMC Dashboard for BSM
(pdf)
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BMC Remedy Asset Management
(pdf)
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BMC Atrium
(pdf)
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BMC Rapid Results Service for IT Service Management
(pdf)
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BMC Service Desk Express Client Services
(pdf)
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BMC IT Service Support Route to Value Solution Brief
(pdf)
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BMC Remedy ITSM Datasheet
(pdf)
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Success Story
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Infineon Improves Efficiencies and Lowers Costs With BMC Software
(pdf)
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Defence Equipment and Support (DFS CIS S1C)
(pdf)
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Illinois Century Network Provides Superior Support with BMC Remedy Solutions
(pdf)
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ARRIS Supports Sarbanes-Oxley Efforts and Enhances Productivity and Customer Satisfaction with BMC Remedy IT Service Management
(pdf)
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BMC IS&T: The First and Best Customer of BMC Software
(pdf)
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BMC Remedy Delivers Service Management Payback in 12 Months at East Sussex County Council
(pdf)
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CSC's Global Outsourcing Services Division remodels services with BMC Remedy ITSM V7
(pdf)
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DealerTrack Keeps Auto Dealers and Lenders Connected with the Help of Business Service Management Solutions from BMC Software
(pdf)
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Agfa Advances Toward BSM with BMC Remedy Service Management Solutions
(pdf)
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Telekurs Services AG Achieves Business Transparency Using
Business Service Management (BSM)
(pdf)
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Dell Advances Business Goals with BMC Event Manager
(pdf)
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Competitive Replacement Yields Instant Benefits
(pdf)
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The Met Office Expands Its Horizons with the BMC Remedy IT Service Management Suite
(pdf)
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Cox Communications Aligns IT Applications with Business Goals Using BMC Remedy Solutions
(pdf)
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Mary Kay Advances BSM Strategy and ITIL Adoption with BMC Software
(pdf)
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BMC Configuration Manager Saves Time and Money for BMC IS&T
(pdf)
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BSM Approach Delivers Cost Savings and Higher Efficiency at Coldwater Creek
(pdf)
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Toyota Motorsport Gmbh Aligns IT With Business and Racing Objectives Using Business Service Management Solutions from BMC Software
(pdf)
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IPC Delivers World-Class Customer Service with BMC Software
(pdf)
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Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure
(pdf)
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White Paper
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Executive Dashboards: Putting a Face on Business Service Management
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Implementing Resource Management Using BSM Principles
(pdf)
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Swing into Business Service Management - Seven Strategies
(pdf)
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Raising the Bar for ITIL and CMDB Implementations
(pdf)
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Connecting Business IT Goals with Closed Loop Client Management
(pdf)
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ITIL Version 3: Support for the Growing Importance of Business Service Management - European Spanish
(pdf)
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ITIL Version 3: Support for the Growing Importance of Business Service Management - Italian
(pdf)
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Can You Really Get ITIL Out of the Box? - Polish
(pdf)
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