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Business Challenge
Adding service impact management is important for IT to address today’s business service management demands. Extending Tivoli to address this challenge can be expensive and time-consuming. IT needs a solution that easily and inexpensively expands their existing Tivoli investment without disrupting their framework, adds value to their total Tivoli IT management business process, and is Tivoli Ready so that staff can administer the solution without extensive training.
Business Need
- Add real-time service impact management to Tivoli’s event management capability
- Leverage, enhance, and protect the existing Tivoli investment without disruption
- Manage a service impact management solution with existing staff skills
Our Solution
BMC Impact Integration for Tivoli integrates BMC Service Impact Manager, BMC Event Manager, or PATROL Enterprise Manager with Tivoli. By integrating BMC Service Impact Manager, Tivoli customers add service impact management to their existing Tivoli deployment and IT gains the ability to manage from a business service perspective. By integrating BMC Event Manager or PATROL Enterprise Manager, Tivoli customers can add scalability and architectural flexibility to their event source acquisition capacity.
Key Features & Benefits
- Enhances existing Tivoli investments by adding service impact management capability through a rich bi-directional integration
- Better coordinates the efforts of Tivoli and BMC Service Impact Manager operators by synchronizing event data changes between the two environments
- Ensures the reliable delivery of events through encryption, buffering, and failover
- Increases productivity by providing a simpler, more structured rule language for automation rule creation without major staff retraining
- Provides for administration directly from the Tivoli Desktop
- Adds scalability through a flexible architecture that removes event bottlenecks, reduces complexity, and seamlessly processes Tivoli event streams
- Provides out-of-the-box integration with BMC Service Impact Manager, BMC Event Manager, and PATROL Enterprise Manager
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Brochure
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BMC Business School Course Catalog
(pdf)
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BMC Educational Services
(pdf)
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Datasheet
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BMC Impact Integration for Tivoli
(pdf)
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White Paper
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Swing into Business Service Management - Seven Strategies
(pdf)
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BMC Service Impact Manager Architectural Overview
(pdf)
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