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Business Challenge
Measuring and reporting application response times from the end user’s perspective are important in validating system performance. Additionally, understanding key system and application metrics and quickly identifying where problems lie within the IT infrastructure are required to fix problems that are causing disruptions in service. Without an accurate understanding of an application outage and the impact to end-users, IT teams can be blindsided by dissatisfied end-users and violated SLA’s.
Business Need
- Deliver on service level agreements
- Deliver on application availability, performance, and accuracy
- Monitor and manage overall application and end user experience
- Proactively root out end user issues before users encounter them
- Monitor and manage the entire IT infrastructure stack
Our Solution
BMC Performance Management delivers business-centric systems management and intelligent optimization solutions for your business-critical applications. It proactively manages the availability and performance of your distributed systems environment, including your network and a broad range of applications, databases, and operating systems, as well as synthetic and real transaction response times. This solution provides fast, automated problem resolution and performance optimization, while allowing IT departments to understand the end-users’ experience.
Key Features & Benefits
- Improves productivity and availability of business processes, people, and IT assets
- Lowers total cost of ownership of your enterprise
- Monitors end-to-end quality of service delivered at a regular interval to help predict performance problems
- Accurately reflects the quality of end-user experience related to the business process, aligning business and IT
- Quantifies complete end-to-end response time and availability data for business transactions to reflect experience of real users
- Proactively notifies appropriate resources of potential threats to application availability
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Brochure
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BMC Service Assurance - Predictive intelligence for IT operations
(pdf)
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BMC Performance Management
(pdf)
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Datasheet
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BMC Performance Management
(pdf)
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White Paper
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Predictive Intelligence: Moving Beyond the Crystal Ball
(pdf)
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BMC Software Announces New Virtual Systems Management (VSM) Solutions
(pdf)
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