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Business Challenge
IT departments need to identify not only the assets, but also how they are configured in a fast-paced environment. The labor-intensive, error-prone task of manually gathering and updating IT inventory information adds time and expense to a business.
Business Need
- Auto-populate and maintain Configuration Management Database (CMDB) with configuration items (CIs)
- Collect details about complete network of operating systems, hardware, and software
- Report user performance issues across the organization
- Plan large implementations, rollouts, or operating system migrations across disparate workforce
Our Solution
BMC Configuration Discovery enables IT organizations to reach mobile and remote devices across firewalls, VPNs, dial-up networks, and unreliable communication links. The architecture is open and standards-based, which promotes integration with other management tools, such as asset, help desk, and network management environments. BMC Configuration Discovery is part of BMC Discovery, which is a solution for capturing, reconciling, and continuously updating all three dimensions of Business Service Management (BSM) data: People, Business Process, and IT Infrastructure.
Key Features & Benefits
- Integrates with the BMC Atrium CMDB
- Automates collection of hardware, software, and system information, ensuring accurate data for corporate, regulatory, and license compliance
- Provides customizable, open architecture with extendable schema for custom data collection and integration
- Reduces support costs by providing the help desk with details that enable them to remotely troubleshoot and correct problems
- Identifies which machines meet system requirements and which ones need upgrades
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Article
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Viewpoint Article: Can People Be Configuration Items?
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BMC Paves The Service Desk Road Map: CMDB At The Heart Of Integration Strategy
(pdf)
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Automated Discovery: The first step toward Business Service Management Success
(pdf)
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Brochure
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BMC Virtualization Management Solution Brief
(pdf)
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2008 BMC Annual Report
(pdf)
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BMC Business School Course Catalog
(pdf)
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BMC Educational Services
(pdf)
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Datasheet
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BMC Atrium CMDB - European Portuguese
(pdf)
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BMC Identity Discovery Datasheet
(pdf)
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BMC Configuration Discovery
(pdf)
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BMC Atrium CMDB - The Market-leading CMDB for Effective Business Service Management (BSM) Deployments
(pdf)
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BMC Foundation Discovery Datasheet
(pdf)
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BMC Discovery for Mainframes
(pdf)
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BMC Atrium CMDB
(pdf)
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BMC Topology Discovery Datasheet
(pdf)
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BMC Discovery Solution Datasheet
(pdf)
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Success Story
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AMT-Credit Agricole Uses BMC Configuration Management to Distribute Its Boré@l Workstation and Manage Applications
(pdf)
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White Paper
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Best Practices for Modeling Business Entities in the BMC Atrium CMDB
(pdf)
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Swing into Business Service Management - Seven Strategies
(pdf)
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Continuous Policy-Based Change and Configuration Management
(pdf)
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Bridging the Gap between Business Processes and the IT Environment
(pdf)
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Service Automation and Operation for Virtualized Environments
(pdf)
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Effectively Managing Change Across the Data Center
(pdf)
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Marimba and Software License Compliance
(pdf)
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Building a Foundation for Managing Business-Aligned IT Environments
(pdf)
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Virtualization: Planning the Full IT Lifecycle
(pdf)
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Raising the Bar for ITIL and CMDB Implementations
(pdf)
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Marimba Inventory Management Module An Overview
(pdf)
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Demos
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Events
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Related Links
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Tools
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