ITIL Change Management

Change and Release Management | Change and Configuration Management

Automate change controls to integrate processes across your organization

Track IT change execution in real-time by automating repeatable processes, policy-based controls, handoffs across silos, process orchestration, and change impact analysis.

BMC change and configuration management software is offered at different levels for midsized and enterprise-level businesses and is ITIL ready. Whether you are looking for basic change management software or complete change and release lifecycle management capabilities, BMC can help.

Excerpt from "Relieving the Pressure of Change in the Data Center"

"This paper presents a holistic, efficient, and automated approach to change management that will help you meet these challenges. The methodology is based on Business Service Management (BSM) — a comprehensive approach and unified platform for running IT.

With BSM, technologies and processes are executed efficiently to deliver new services that create more business value while supporting existing services at lower cost."

Client Success Story

Telekurs Services AG Achieves Business Transparency Using Business Service Management (BSM)

Building on their existing BMC Remedy Action Request System (AR System) deployment, Telekurs introduced the BMC Atrium Configuration Management Database (CMDB) as the foundation for release, change, and SLA management.

BMC's change management solutions are available as on-premise or on-demand (Software as a Service):

For Enterprises On Premise BMC Change Management Software helps you increase the speed and consistency with which you implement changes, while also minimizing business risk and disruption. More » Software as a Service(SaaS) BMC Remedy OnDemand provides all of the benefits of our industry-leading software — while eliminating the cost of maintenance, administration and infrastructure through a SaaS delivery model. See Demo » | More »

For Midsized Businesses On Premise BMC Service Desk Express Suite enables midsized organizations to leverage ITIL best practices and automation to efficiently manage the change process. More » Software as a Service (SaaS) BMC Remedyforce Service Desk delivers cloud-enabled service desk, self-service, and inventory management capabilities hosted on the number one SaaS platform from Salesforce.com. More »

Resources

• White Paper - Relieving the Pressure of Change in the Data Center
• Demo - BMC Service Support