Decrease up to 40% of help desk calls with user-driven password management
Give users control of identity service requests and apply rigor to identity-related business processes with integrated identity and service management.
From password resets to user provisioning, identity management becomes a big task as an organization grows. Whether you are a large global enterprise or a smaller organization, BMC provides industry-leading identity management solutions for your business.
BMC Remedy Identity Managementprovides users with a service catalog experience that drives backend user provisioning services, including system access requests and password resets.
Hitachi ID Password Manager for BMC Service Desk Express seamlessly integrates with BMC Service Desk Express to enable password synchronization, self-service password reset/unlock, service desk password reset, and password policy enforcement.