ITIL Event and Service Impact Management

Automatically correlate, prioritize, and resolve events within a real-time business service context

Simplify and consolidate event and impact management, improve service performance and availability, reduce operational costs and minimize business risk by combining market-proven analytics, proactive automation, and traditional event and service impact management capabilities in a single Proactive Operations platform that spans the modern data center and the cloud.

Minimize service disruptions to your business and users through advanced analytics that automatically correlate and prioritize events across multiple technologies, platforms, vendors, and data sources.

• Increase operational efficiencies and lower costs with a single Proactive Operations solution for event, impact, availability, and performance management for physical, virtual, and cloud environments
• Reduce MTTR and increase service levels with high-precision root cause and service impact analytics that drive automated triage and repair
• Drive business value by automating ITIL processes and workflows, such as incident and change management, across BMC and third-party solutions
• Enable uninterrupted operations across large and dynamic enterprise and cloud environments with a scalable and highly-available architecture

Resources

• Forrester: Who’s Who in IT Management Software
• Industry Insight: The Right Availability and Performance Management Model: Your Recipe for Value Maturity (pdf)

Learn more

• BMC ProactiveNet Performance Management Suite