ITIL Event and Service Impact Management

Proactively correlate, prioritize, and resolve events within a real-time business context

Simplify and consolidate event and impact management, improve service performance and availability, reduce operational costs and minimize business risk by combining predictive analytics, proactive automation, and traditional event and service impact management capabilities in a single Proactive Operations platform for the modern data center.

Minimize service disruptions to your business and users through predictive correlation and dynamic prioritization of events across multiple technologies, platforms, vendors, and sources.

• Increase operational efficiencies and lower costs with a single Proactive Operations platform for enterprise event, impact, availability, and performance management for physical, virtual and cloud environments
• Focus on outage avoidance with predictive root cause and predictive service impact
• Reduce MTTR and increase service levels with predictive analytics driving preventative automation and proactive notifications
• Drive business value by automating ITIL processes and workflows across BMC and third-party solutions
• Enable uninterrupted operations across large and demanding hybrid environments with a scalable and highly-available architecture

Resources

• Forrester: Who’s Who in IT Management Software
• Industry Insight: The Right Availability and Performance Management Model: Your Recipe for Value Maturity (pdf)

Learn more

• BMC ProactiveNet Performance Management Suite