What's new in BMC FootPrints 11.6
Discover the new features that make BMC FootPrints better than ever
BMC FootPrints 11.6 delivers all of FootPrints’ power and efficiency with new features that make it even easier to align the business and IT.
What's New in FootPrints Service Core 11.6
Adopt best practices with the Alignability Process Model
The new Alignability Process Model (APM) is a library of ITSM best practice processes and business templates that are easy to search, view, and implement. Drill down through each process to view procedures and additional work instructions. Out-of-the-box processes include:
Go social with integrated social media
Easily monitor and communicate with your customers via the social media they prefer, including Facebook and Twitter, to better manage user expectations and speed incident resolution. With the new Twitter API in FootPrints 11.6, you can:
What's New in FootPrints Asset Core 11.6
Access MyApps through the Asset Core icon in
Empowering your end users with MyApps
Enable your end users to manage software, take actions, and access content directly from the desktop anytime and from anywhere, freeing up IT to be more efficient and more productive.
Manage today's technology
Control BYOD with the BMC FootPrints Asset Core agent.
Quickly initiate integration with your BMC service desk
Do more with BMC FootPrints Asset Core
From integrating across the BMC ITSM portfolio to driving supporting technology with our partners, BMC FootPrints Asset Core is paving the way for the next generation of client management solutions. Its industry standard, scalable, documented, and secure API supports integration of Asset Core into many other systems and products, such as BMC Atrium CMDB. BMC partners can leverage the Asset Core API to develop add-on technologies as well.
Additional enhancements include:
Customer story: Hill International
Read more about what’s new in FootPrints