BMC FootPrints ITSM Solution

Learn how BMC FootPrints has just got better. Go beyond data integration into complete process integration. The result? A streamlined, easy-to-support system that’s both realistic and really cool.

BMC FootPrints follows ITIL best practices and supports key processes like incident and problem, change, and configuration management. So what sets it apart? BMC FootPrints is designed for the evolving business with a just-right balance of usability, security and functionality. It’s flexible enough to configure, affordable enough to invest in, and powerful enough to grow with you.

With BMC FootPrints, you choose just the capabilities you need to help ensure IT best practice adoption at a rate that works best for your organization. It even goes beyond IT, empowering you to help other functional departments also improve productivity and reduce costs. Best of all, it does everything from a single, web-based console: one product, one vendor, one support contract, one view into what’s going on across your business.

BMC FootPrints is truly easy to configure. No more sneaky programming or consulting costs – you’re in control through its intuitive, wizard-driven web interface. From installation and deployment to maintenance and upgrades, FootPrints’ ease of use translates to fast installation, rapid ROI, and most importantly, much happier users.

BMC FootPrints’ excels by bringing things together: integrating service management and asset management for seamless, end-to-end problem resolution that drives increased customer satisfaction. But it doesn’t stop there. BMC FootPrints offers an intuitive, web-based service catalog, complete knowledge base, and integration to web services, and it does it across a huge range of operating systems, browsers, and databases.