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     The BMC MAINVIEW Advantage  

Overview

The role of business service management

Performance management issues

MAINVIEW solutions

MAINVIEW Features and Functions

Single system image (SSI)

Automation and object management

Views of data

Ease of navigation

Historical data

Batch reports

Exception monitoring

BSM integration

Management by application

MAINVIEW Explorer

Benefits of MAINVIEW solutions

MAINVIEW product family

Monitoring products

Transaction management

Automation products

Storage resource management products

Related products

For more information

Helping you maintain advantage

Overview

While data processing environments evolve and change, particularly with the expanded use of web-based transactions and applications, the mainframe continues to “own” and process most of the world’s data. z/OS environments, with their myriad subsystems and resources, are essential to business-critical applications. Managing the performance of the mainframe environment is vital to the success of the enterprise, but that management can be complex and daunting. Users need integrated, easy-to-use solutions, such as the MAINVIEW® products from BMC Software to monitor, manage, automate, optimize, and simplify complex z/OS environments.

The role of business service management

Business Service Management (BSM) aligns IT resources and processes with key business processes and manages them based on business priorities. BSM enables best practices for mainframe management so the organization can

MAINVIEW enables organizations to manage mainframes as part of a cohesive enterprise management strategy. Fewer support calls from end users, a reduction in the duration of IT outages, and reduced cost of compliance are just a few of the advantages that are offered by using MAINVIEW solutions to implement a BSM strategy.

Performance management issues

Managing the performance of z/OS environments requires more than managing just the operating systems and traditional subsystems. To be effective, performance management must encompass the operating system, databases, storage resources, middleware, and networks. Just a few years ago, data center personnel could concentrate on managing and optimizing z/OS, CICS, DB2®, IMS, and VTAM. Now, new operating systems, subsystems and middleware, including UNIX System Services, TCP/IP, WebSphere MQ, WebSphere Application Server, and Linux must also be considered.

The complexity of today’s mainframe environment presents challenges for both management and technical personnel.

For an IT manager, the pressure is constantly on to do more with less—to provide better service with fewer resources. The people and products that manage the systems and the cost of those resources are major concerns to IT managers.

Doing more with less

For managers, it always comes down to the bottom line—total cost of ownership (TCO). In today’s business environment, IT managers are expected to minimize costs and postpone expenditures whenever possible. That challenge means exploiting the hardware that they have and finding ways to solve performance problems that don’t involve buying more hardware.

Staffing an IT department with qualified personnel is an ongoing challenge because skilled mainframe technicians are becoming increasingly scarce. The technicians who are available typically have little experience with z/OS environments. To support those systems with fewer, less-skilled technicians, managers need to reduce the amount of time and expertise required for performance management.

The IT staff who manage z/OS performance have their own concerns, such as service levels and time. How long has there been a problem and how does it affect the service that we promise our customers? How much time will it take to determine the cause of the problem and resolve it? How can we prevent the problem from recurring and improve the business service that we provide? Is this problem a recurring problem, and can we automate the corrective actions?

In addition to the traditional problems of performance management—job delays, paging problems, storage constraints, shared DASD, and application performance—there might be technology challenges:

In this increasingly complex environment, technicians are always expected to deliver service and availability, with reduced resource consumption and improved performance. The IT staff in a z/OS environment needs comprehensive performance management tools. They need tools that are simple and reliable, and they need links between those tools, to make managing the various systems and subsystems easier.

Even the performance management products themselves can present a challenge. How many different software vendors does your performance management plan rely upon? How well do all of those single-use products work together? Will the vendor still be in the performance management business next year? IT managers need to have confidence in their performance management solutions both now and in the future.

MAINVIEW solutions

To address the complex performance management issues of today’s mainframe environment, for both management and technical staff, BMC Software offers the MAINVIEW family of products.

Single point of control

MAINVIEW is an integrated family of advanced performance management solutions for z/OS, in both traditional and parallel sysplex environments. MAINVIEW enables you to proactively monitor and automatically manage availability and application service levels across your z/OS, CICS, IMS, DB2, WebSphere Application Server, WebSphere MQ, USS, IP, VTAM, and Linux environments from one single point of control. With MAINVIEW you can

BMC Software provides the most functional, robust, and scalable systems management solutions in the marketplace. MAINVIEW is the standard for z/OS performance management for many reasons:

MAINVIEW provides the means to centralize, standardize, and manage your enterprise’s entire z/OS systems through a single point of control. MAINVIEW product integration enables host system monitoring and automation (even in remote locations) through a common terminal session.

Better performance with less expertise

The MAINVIEW performance management solutions are easy to use and require less z/OS expertise than other tools. A common interface makes it easy to switch between products. All product views are available through both ISPF and a web browser interface. In addition to traditional command line access, MAINVIEW offers point-and-shoot navigation with extensive hyperlinks (fast links to other MAINVIEW products) and quick access menus.

The MAINVIEW products from BMC Software deliver these advantages:

MAINVIEW Features and Functions

MAINVIEW products provide best-of-breed performance management solutions through a range of features and functions. This section describes several key capabilities.

Single system image (SSI)

With MAINVIEW, you can collect data from many systems in many locations and display that data in a single view as if it were from a single system. The built-in single system image support gives you the power to monitor and manage multiple z/OS systems as though they were one. And MAINVIEW’s single point of control capability allows you to control all of those systems from a single screen.

Single system image is required for workload management, Coupling Facility monitoring, and all system objects and resources, including

Because MAINVIEW provides industry-unique job level WLM data in SSI mode, you don’t need to switch between images to see which jobs are causing a service class to deteriorate. In SSI mode, you can view all of the following items running on all systems:

Single system image is provided for both sysplex and nonsysplex environments. You can define the set of systems to be displayed in single system image. And all levels of data, including detail data, are available in single system image mode, which means it is possible to display every data set that every job on every system is using on a particular DASD device. Because SSI is built into the architecture, it provides huge benefits in decreased complexity, reduced user knowledge, and faster root cause analysis time.

Automation and object management

MAINVIEW Total Object Manager provides automation and coordinated management of system objects. While MAINVIEW AutoOPERATOR provides the automation of events, Total Object Manager provides an additional level of automation, managing the Started Tasks within the z/OS environment to ensure system availability. MAINVIEW Total Object manager tracks each defined object and maintains the requested status of that object. The integration of the MAINVIEW products keeps the development of sophisticated automation and coordinated object management simple and enables the additional level of automated system availability.

MAINVIEW Total Object Manager provides

Views of data

MAINVIEW products collect system performance information as data elements in a record. Each record contains real-time, interval, and session data. The data is also written to online history files. The data elements are arranged into views. You have many ways to manage the display and appearance of data in a view. You can customize views to

Ease of navigation

With MAINVIEW, you can navigate easily by using hyperlinks, menus, and commands. You can transfer from anywhere to anywhere within the MAINVIEW suite of products and never have to back out of what you are doing to go anywhere else. There is no need to log on and off constantly nor to consume resources by using session managers. Hyperlinks or commands are always available to help you get you started on your next task.

Hyperlink fields provide a link to additional data that can offer greater detail about a potential problem. MAINVIEW provides many hyperlinks that can help you diagnose problems, regardless of location or product. You can easily define your own hyperlinks between views of data in one or more MAINVIEW products. Hyperlinks can cross product, subsystem, system, and sysplex boundaries seamlessly.

MAINVIEW includes an extensive network of menus, from high-level menus of products and components to object-specific menus that are related to a resource, job, or workload. Menus provide a quick, convenient way to access views. You can even create your own menu views to meet your site's specific needs.

For those expert users who prefer to type a command to get where they want to go, MAINVIEW offers a complete command line interface for displaying data, performing actions, and transferring between views within any MAINVIEW product on any system in any location.

Historical data

Many MAINVIEW products enable you to display data from the past, so you can

When you request information from MAINVIEW products online, extensive, detailed information from that point in time is preserved for as long as you need. You can examine the situation from other perspectives within a consistent time frame. You can retain the information indefinitely, and you can export it to an external file. MAINVIEW Explorer enables you to create graphs and charts to show the historical data.

Batch reports

With the data collected by MAINVIEW products, you can produce historical performance reports by submitting batch jobs. An ISPF dialog panel helps you generate the JCL and submit the job.

You might want to submit a job each day to report some of the key elements of performance for the previous day. MAINVIEW enables you to submit the same job on a periodic basis, without having to change the JCL. The report output, which is nearly the same format as the online displays, can be directed to a data set or SYSOUT.

Exception monitoring

MAINVIEW Alarm Manager provides sophisticated exception monitoring capabilities. MAINVIEW Alarm Manager enables MAINVIEW products to define and generate messages that can be displayed in MAINVIEW Alarm Manager. Any data element from any MAINVIEW product can be used to generate alerts that

You can use MAINVIEW Alarm Manager to display and manage all MAINVIEW alerts, regardless of their source. MAINVIEW Alarm Manager can monitor multiple systems simultaneously. You can display a single view that shows alerts for all MAINVIEW performance monitors within your enterprise. The “persistence” feature allows you to disregard momentary performance spikes and instead create alerts for user-defined, persistent performance problems.

The ALERTS view presents detailed alert information sorted by the time at which the alert was generated. You can display alert details sorted by time, queue name, or priority. You can also display summaries by target or queue.

BSM integration

The fundamental tenet of Business Service Management is the alignment of IT and business. The integration of MANVIEW with BMC Service Impact Manager (SIM) provides a unified view of mission critical applications to be shared by operations, the help desk, the business owner and management.

SIM bridges the operational gap that often exists on applications that span multiple applications. If a problem is detected, even within older legacy sub-systems, SIM is able to clearly show the effect on the business. Figure 1 depicts a typical mainframe alert: a CICS transaction consuming excessive CPU.

Figure 1 Typical alert

.

Using the interface available in MAINVIEW, this alert is sent automatically to SIM, as depicted in Figure 2. This feature allows operations and support personnel to view the service and/or business impact.

Figure 2 Service Impact view with a CICS event

Construction of the service model can be a daunting task without powerful and flexible discovery tools. These tools can find key configuration items and assist in the population and development of service models, greatly accelerating the implementation of BSM and reducing implementation costs. BMC Discovery Expert Extension for z/OS will augment the BMC comprehensive discovery suite with mainframe collection capabilities, extending the reach and value of the Topology Discovery solution to the heart of the enterprises’ IT environment. Figure 3. shows a typical dependency map generated as part of a mainframe discovery process.

Figure 3 Mainframe discovery dependency map

Transaction management

As environments become more complex, transactions naturally become more complex. At one time, all data lived on a mainframe. Over the past several years, users have demanded continuous access to that data. This demand has created a need for nonmainframe front-ends that enable users to query and manipulate online data. For example, a banking transaction twenty years ago could have originated with a teller entering data into a dumb terminal. The transaction could have started in CICS and updated an IMS database. All of the work took place on the mainframe, and if something went wrong, technicians knew that they could find the problem in either CICS or IMS.

Today, applications and systems are much more complex. The bank in our example could still be maintaining account data in the same IMS database, but the access method has probably changed. A typical banking transaction today is an ATM withdrawal. A user requests money, and the transaction could travel from WebSphere MQ to CICS to update the IMS database, and then the transaction is returned to MQ to print a receipt. If anything goes wrong along the line, how will the people supporting the application find the error? Where should they start looking? And how quickly will they be able to resolve the problem? Will they be able to meet SLAs?

MAINVIEW Transaction Analyzer helps resolve these issues by tracking a transaction throughout its life cycle.

MAINVIEW Transaction Analyzer version 1 can track transactions as they move through CICS, DB2, and IMS. Subsequent versions will add support for WebSphere Application Server, WebSphere MQ, and other platforms.

Management by application

Companies invest in IT to drive solutions for business needs. However, traditional monitoring products focus on measuring individual components rather than the applications they are there to serve. By exploiting the MAINVIEW product integration and architecture, MAINVIEW VistaPoint brings all application components together into a composite picture of the application's behavior against expected service levels. With MAINVIEW, you can see how the system is serving your business. You can instantly see how fluctuations in system performance affect your business.

MAINVIEW Explorer

MAINVIEW Explorer offers web browser access to the MAINVIEW products, and it is included with each MAINVIEW product at no additional charge. With a click of a button, you can see how your z/OS systems and associated subsystems are performing and any exception conditions that might be occurring.

With MAINVIEW Explorer, you can view system information with easy-to-read charts and graphs. You can easily print and export MAINVIEW Explorer view data as well as “publish” views as HTML pages (see Figure 4. ).

Figure 4 MAINVIEW Explorer gauges

MAINVIEW Explorer shows the same information that you see on ISPF screens. MAINVIEW Explorer has the same look and feel as the BMC Software SmartDBA console. The MAINVIEW Explorer console consists of three frames. The navigation frame and the messages frame are dockable, which means that you can attach them to the console (their default position) or separate them from the console. These frames can be sized, moved, or closed independently of the view frame. Whatever state the console is in when it is closed, including the overall size of the console, is retained the next time the console is started.

You can publish the data from tabular views and charts to other users by placing JPEG files of the view and its chart (if one is open) in a local directory along with an HTML file. When a user double-clicks the HTML file, the view and its chart are displayed in a web browser. This option enables users to see current view data without being logged on to MAINVIEW Explorer.

You can work with selected rows in a tabular view. After selecting rows of data, you can export them to a file, copy them to a clipboard, print them, perform a host action against them, and produce a chart of their data. You can use the Find function to search for alphanumeric character strings in the columns of a tabular view. (See Figure 5. .)

Figure 5 MAINVIEW Explorer bar graph

Benefits of MAINVIEW solutions

The MAINVIEW performance management solutions

The following table summarizes the features and benefits of MAINVIEW products.

Feature

Benefit

Proven, extensible architecture

Confidence in your performance management plan and the tools it relies upon. Can easily scale from the simplest implementations to the largest enterprises.

Designed for traditional and parallel sysplex environments

Flexibility and scalability to manage complex environments.

Single system image support built in with no boundaries between systems or locations

Reduced time and effort for root cause analysis resulting in improved service.

Tightly integrated products

Ease of use and lower system overhead.

Common look and feel

Ease of use, increased productivity, and a shorter learning curve for new users.

Choice of user interfaces

Flexibility to choose between PCs with Web access and 3270 terminals.

Integrated automation

System monitoring and automation components simplify the task of automating system management.

Programmable interface

Automatic exception monitoring can be set from the same screens used to view system activity. You no longer need to be constantly viewing a screen to observe a particular set of circumstances.

MAINVIEW is a high quality, fully integrated solution for performance management and automation. MAINVIEW products are easy to install, maintain, customize, and use. MAINVIEW, in conjunction with other products from BMC Software, has the scope to provide broad system and performance management solutions.

MAINVIEW product family

MAINVIEW offers a comprehensive line of monitoring, automation, and storage products as well as products that go beyond monitoring to dynamically reduce resource requirements to optimize existing resources and to provide capacity planning and performance modeling capabilities. This section briefly describes each of the MAINVIEW products. For more detailed information, please refer to the MAINVIEW Products General Information manual.

Monitoring products

MAINVIEW can monitor operating systems, subsystems, databases, networks, and middleware. BMC Software provides MAINVIEW products that monitor and manage:

MAINVIEW for OS/390

MAINVIEW for OS/390 helps you achieve performance objectives and increase productivity across the OS/390 or z/OS enterprise. An extensive array of real-time monitoring online views provides z/OS systems performance management across an unlimited number of z/OS systems or parallel sysplex cluster environments.

MAINVIEW for OS/390 provides key metrics plus the ability to issue an alert when a threshold is being exceeded. Key metrics on workload performance, job performance, system resource utilization and enclaves as well as many other critical z/OS areas are provided.

CMF MONITOR

CMF MONITOR is a tool that collects and reports system performance information. It writes SMF performance records. CMF MONITOR gathers a broad range of data on a variety of system activities by using several components to collect the information that you need. CMF MONITOR is not only a functional replacement for the IBM RMF product, it also provides additional functionality over and above that of RMF.

MAINVIEW for UNIX System Services

MAINVIEW for USS manages and monitors UNIX applications running under z/OS. MAINVIEW for USS enables you to observe applications and resources consumed from the UNIX System Services perspective that traditional performance monitors are unable to see. MAINVIEW for USS provides detailed information about, and actions for managing, HFS and zFS file systems, USS processes and threads, BPXPRM parameters, and users. Rapid response to changing conditions is enabled by the ability to alter key USS parameters dynamically.

MAINVIEW for Linux-Servers

MAINVIEW for Linux-Servers provides services and functions to help you monitor and control your Linux servers (on z/OS and Intel) and z/VM systems. MAINVIEW for Linux-Servers uses a traditional MAINVIEW interface to provide access to Linux and z/VM data. MAINVIEW for Linux-Servers provides real-time and historical data about Linux and z/VM system and application availability, performance, usage, and configuration.

MAINVIEW for CICS

MAINVIEW for CICS monitors, manages, and enhances both traditional CICS and parallel sysplex environments to provide improved availability, recoverability, and service throughout the enterprise. MAINVIEW for CICS provides advanced monitoring and automation of all your CICS systems with automatic detection of problems, powerful application trace capabilities, and full-featured performance management tools that enable you to simultaneously purge or copy transactions across multiple regions with a single command.

MAINVIEW for IMS

MAINVIEW for IMS Online offers an optimum solution for managing and monitoring IMS workloads. It helps ensure the availability, performance, and throughput of mission- critical IMS business applications.

MAINVIEW for IMS Offline offers extensive transaction level reporting and analysis capabilities, providing a use-based cost allocation method that organizations can use to recover costs. MAINVIEW for IMS Offline combines IMS log records with information created by the unique Event Collector to generate comprehensive response time and resource utilization analysis reports.

MAINVIEW for DBCTL

MAINVIEW for DBCTL provides real-time monitoring for DBCTL environments and simplifies the management of DBCTL. The product is tightly integrated with MAINVIEW for CICS to provide a complete picture of the IT environment. MAINVIEW for DBCTL provides a single interface that can be used to manage traditional implementations as well as data-sharing environments.

MAINVIEW for DB2

MAINVIEW for DB2 provides the most comprehensive, user-friendly set of monitoring tools available for DB2. It manages all DB2 implementations, from the simplest to the most complex configurations. MAINVIEW for DB2 samples DB2 activities to identify degradation, issue early warnings, and enable automation to manage exceptions before they become problems. It manages any number of DB2 systems across multiple locations to enable you to keep track of the complete DB2 environment or focus on a specific group, which is essential for data sharing.

MAINVIEW for IP

MAINVIEW for IP provides the data required to monitor and manage the availability, throughput, and tuning of mission-critical TCP/IP applications. The displays are clear, concise, and intuitive, allowing you to diagnose a wide range of problems in a fraction of the time that is normally required. You can review historical data to ensure that valuable lessons learned from past performance issues are not forgotten. You can monitor SLA policies and detect response time problems before they spiral out of control. Customizable alerts allow you to monitor critical TCP/IP indicators around the clock and provide proactive notification of problems long before they become an issue for your users. Exclusive functionality enables you to pace (throttle) TCP/IP traffic to ensure that critical jobs are completed on time.

MAINVIEW for VTAM

MAINVIEW for VTAM provides information about availability, tuning, throughput, and end-to-end response times as they relate to the Systems Network Architecture (SNA) communications protocol. MAINVIEW for VTAM works with the BMC Software ULTRAOPT™ products to increase network throughput, to speed response times, and to improve user productivity. These products can eliminate or delay the need for additional communications hardware and can also eliminate the need to install and maintain optimization products in each application.

MAINVIEW for WebSphere Application Server

MAINVIEW for WebSphere Application Server provides full-featured monitoring in IBM WebSphere Application Server for z/OS environments. It provides valuable information about the availability and performance of the application server components, such as the controller and servant regions, the deployment manager, and the node agents within a WebSphere Application Server cell. It also gives in depth views into Java application performance, Enterprise JavaBeans (EJB) throughput and CPU utilization of the EJBs. It provides details about critical activities such as garbage collection and Java Database Connectivity (JDBC) calls. It monitors key resource areas such as thread and connection pools as well as the IBM HTTP server and its log files.

By using advanced monitoring techniques such as JMX, Java profiling, byte-code instrumentation, and the IBM WebSphere performance management interface (PMI), MAINVIEW for WebSphere Application Server allows you to determine Java application component performance as well as drill down into the detail of the most exacting problem areas. In addition, views into IBM’s workload management (WLM) allow you to use enclave tokens to track a user request or transaction.

MAINVIEW for WebSphere Application Server also integrates with the BMC Performance Manager for WebSphere Application Server. You can use a BMC Performance Manager Console to view PMI-based information about WebSphere Application Server instances running on z/OS. Through this functionality, you can verify the presence and availability of IBM HTTP servers on z/OS, see whether a WebSphere Application Server is running, and view important servlet statistics.

MAINVIEW for WebSphere MQ

MAINVIEW for WebSphere MQ is a powerful and easy-to-use solution for managing the IBM WebSphere MQ environment. MAINVIEW for WebSphere MQ provides a wealth of built-in views and capabilities to minimize MQ complexity, ensure availability of MQ-enabled applications, and maintain WebSphere MQ resource integrity. MAINVIEW for WebSphere MQ integrates with BMC Performance Manager for WebSphere MQ to deliver enterprise WebSphere MQ management from the MAINVIEW console, and works with MAINVIEW AutoOPERATOR to provide automated responses to specific problems as well as control and protection. MAINVIEW for WebSphere MQ Integrator, a companion product, integrates with MAINVIEW for WebSphere MQ to manage the IBM WebSphere Message Broker on z/OS. MAINVIEW for WebSphere MQ Integrator also integrates with BMC Performance Monitor for WebSphere Business Integrator Broker to manage the enterprise broker environment from the MAINVIEW console.

Transaction management

MAINVIEW Transaction Analyzer correlates the resources that are used by components (complex transactions) across multiple systems. MAINVIEW Transaction Analyzer uses existing data from other MAINVIEW monitoring products to provide a consolidated view of the activities of components to give you a single source of information to analyze a wide spectrum of problems. Because MAINVIEW Transaction Analyzer uses data that other MAINVIEW products are collecting, the product itself causes very little additional overhead.

MAINVIEW Transaction Analyzer aggregates multiple components into a single business application or business service and provides correlated, aggregated information in a format that the user can easily understand. MAINVIEW Transaction Analyzer provides the consolidated data in near real-time.

Without MAINVIEW Transaction Analyzer, you may be forced to look through multiple products to find what caused a problem. With MAINVIEW Transaction Analyzer, you can see what happened at a glance, and you can drill down into the underlying monitor to find the root cause of the problem.

Automation products

MAINVIEW AutoOPERATOR provides the tools, techniques, and applications to improve an operator's productivity and the ability to deliver high system availability. Using MAINVIEW AutoOPERATOR options, many of the data center tasks can be automated through the use of rules, EXECs, timer facilities, MAINVIEW commands, and a sophisticated Object Management facility. Using MAINVIEW AutoOPERATOR options, many data center tasks can be automated through the use of rules, EXECs, timer facilities, and MAINVIEW commands.

MAINVIEW AutoOPERATOR also provides solutions to problems that are common across data centers. By using these solutions, you can accomplish many of the initial automation tasks quickly and efficiently with our out-of-the-box automation.

MAINVIEW AutoOPERATOR products provide simple nonprocedural rules to quickly and easily automate event handling. These products also provide the ability to run advanced automation routines in REXX. Easy to use sample EXECs send alerts to e-mail, pagers and SNMP managers. Integration with PATROL® Enterprise Manager (PEM) and PATROL® for SAP Solutions extends the reach of this comprehensive automation family.

BMC Software provides the following automation products:

The MAINVIEW Total Object Manager further extends the automation of system events to include the coordinated management of system objects. Integrating the automation and object management capabilities into one complete automation solution provides an additional level of automated system availability.

Storage resource management products

MAINVIEW Storage Resource Manager (SRM) is a suite of products that help you manage storage resources for the enterprise. MAINVIEW SRM enables storage administrators to reduce storage costs by managing performance and space consumption for various storage resources and processes. These resources include RAID devices, DFSMS (SMS), and DFSMShsm (HSM).

MAINVIEW SRM solutions monitor processes and devices in real time to ensure that critical business functions are online and ready when you need them. MAINVIEW SRM products prevent abends, automate processes to ensure availability, and report events and errors that have occurred. They ensure that performance levels are adequate to meet application demands, and they provide the right type of storage availability with the right amount at the right time.

By using MAINVIEW SRM, storage managers can access information critical to managing application availability. You can monitor historical trends, forecast future requirements, and establish automation to detect, correct, and prevent problems.

BMC Software provides the following storage resource management products:

Related products

Related products in the MAINVIEW family can dynamically optimize systems to improve performance, reduce resources, and simplify the management of complex mainframe environments.

MAINVIEW Batch Optimizer

MAINVIEW Batch Optimizer significantly compresses batch cycle time by accelerating the execution of batch jobs while making more efficient use of system resources. No JCL changes are required. MAINVIEW Batch Optimizer dramatically reduces I/O overhead, dynamically executes multiple batch jobs and job steps in parallel. Batch Optimizer also provides workload management capabilities by automatically distributing., routing, and executing batch jobs and job steps across the sysplex.

Energizer for CICS

Energizer for CICS matches, in real time, the system environment to the actual workload being processed. It dynamically manages and tunes CICS system parameters and resources to address performance issues before they cause problems. It decreases CPU utilization, possibly delaying hardware purchases, while increasing throughput.

InTune AQM Package

InTune™ pinpoints application program delays and presents this information for analysis through an easy-to-use, interactive interface. InTune provides detailed application-specific delay and tuning information that lets you quickly and effectively improve the performance of mission-critical applications. InTune measures application performance in both traditional and parallel sysplex environments.

APC for InTune automatically identifies tuning opportunities by analyzing SMF data and making comparisons with historical measurement records to identify applications that might be consuming more resources than normal. It then automatically targets those applications for further measurement with InTune. The true power of this solution is further enhanced by the correlation of this data to prioritize tuning efforts and increase the return on investment.

The Application Quality Management (AQM) solution comprises InTune and APC for InTune. AQM is a methodology for optimizing mainframe application performance throughout the application life cycle. AQM is also a proactive process that provides significant IT savings through deferred upgrades and resource optimization.

MAINVIEW for Performance Assurance

With the continuing growth of the mainframe, and its critical role in eBusiness applications, you need to be able to quickly and accurately predict resource requirements in order to deliver expected service levels for business applications. With cost reduction pressures on IT, you need to identify tuning options to postpone hardware acquisitions and improve service. MAINVIEW for Performance Assurance provides the information and insights to enable IT to meet both requirements in a cost-effective manner. With MAINVIEW for Performance Assurance you can

For more information

For further questions about how MAINVIEW can assist with your mainframe management needs, contact BMC Software at 1-800-841-2031 or see www.bmc.com.

Helping you maintain advantage

BMC Software Education Services offers a strategic investment for your business, maximizing the value for your employees and Business Service Management initiatives. Education ensures successful product implementation, promoting mastery of all product capabilities and highest productivity with your BMC Software solutions. To explore our education offerings, visit our web page at http://www.bmc.com/bmceducation, or contact BMC Software Education Services by telephone or e-mail:

Copyright 2005 BMC Software, Inc., as an unpublished work. All rights reserved.

BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc.

IBM and DB2 are registered trademarks of International Business Machines Corporation.

All other trademarks belong to their respective companies.

November 2005

About BMC Software

BMC Software, Inc. [NYSE:BMC], is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases, and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. For more information about BMC Software, visit www.bmc.com.

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