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| BMC® Performance Manager for Microsoft Windows Terminal Services |
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> Supports Microsoft Windows NT 4.0 Terminal Server Edition, Microsoft Windows 2000 Terminal Services, and Microsoft Windows Server 2003 Terminal Services
> Supports Citrix MetaFrame XP 1.0
> Minimize downtime – self tuning and automated recovery help prevent system failures when servers approach full capacity
> Ensures availability – Microsoft Windows Terminal Services and Citrix MetaFrame servers are up and running when needed by users
> Increases utilization – BMC Performance Manager data can be used to monitor trends in memory, users, and sessions; analyzing historic trends allows server configuration for maximum return on investment
> Automatically resets disconnected or idle sessions when server gets too busy
Business Challenge
To effectively manage the applications that drive your business, you need to manage all the components on which each application relies— the database, Internet applications and servers, middleware, and operating system. Managing these heterogeneous components can be challenging, especially as the number of components in your environment grows.
BMC Software Solution
BMC Performance Manager provides automated management of Microsoft Windows Terminal Services and Citrix Metaframe clients and servers. BMC Performance Manager proactively manages server availability, sessions, and users. Outage, memory usage, and utilization reports can be created using BMC Performance Manager data to assist administrators in maintaining an optimal environment. In addition, the BMC Performance Manager Console provides several management tools to ease administration.
The real-time graphs, alerting, and notification capability in BMC Performance Manager ensure your application servers are constantly available and running at peak capacity.
Key BMC Performance Manager Monitoring and Management Features
> Monitoring sessions and users – monitors user sessions for maximum utilization
> Performance monitoring – provides history data showing peaks and valleys to help you get maximum server productivity
> Monitoring by exception – increases efficiency by minimizing network traffic; communication can be sent to monitoring agent only when a problem is detected
> Remote monitoring – to minimize overhead, monitors terminal servers remotely without requiring a BMC Performance Manager Agent on every monitored machine
> Automated recovery – automatically resets disconnected or idle sessions, and disables further logins to increase performance when server gets too busy
> Self tuning – for remotely-monitored servers, automatically reduces amount of data collected by BMC Performance Manager when server gets too busy
BMC Performance Manager Critical Metrics
Terminal Services Total CPU Utilization – monitors percentage of CPU utilization on each server
Terminal Services Service Status – monitors status of Terminal Service; automatically restarts service if not running
User Session Count – monitors number of user sessions on each server and alarms when count exceeds defined threshold
Session CPU Utilization – monitors CPU percentage for each session
Process CPU Utilization – monitors percentage of CPU being used by each process
System Process CPU Utilization – monitors percentage of CPU being used by each system process
Helping You Maintain Advantage
BMC Software Education Services offers a strategic investment for your business, maximizing the value for your employees and Business Service Management initiatives. Education ensures successful product implementation, promoting mastery of all product capabilities and highest productivity with your BMC Software solutions. To explore our education offerings, visit our web page at http://www.bmc.com/bmceducation.
View comprehensive information about the Windows 2003 system and related resources from your BMC Performance Manager control panel.
About BMC Software
BMC Software, Inc. [NYSE:BMC], is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases, and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. For more information about BMC Software, visit www.bmc.com.
Copyright 2005 BMC Software, Inc., as an unpublished work. All rights reserved.
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July 1, 2005