Message Advisor for IMS - Data Sheet

Message Advisor for IMS

Key benefits

Business challenge

Today's diverse enterprises present challenges to organizations. Legacy data is often at the core of the enterprise. IMS and DB2® continue to be robust, reliable servers of choice in this environment. Additional pressure to compete in global markets and make data easily accessible to customers and business partners has driven the need to open IMS and DB2 through IMS TM to MQ Series and the Web.

This new environment brings more variable and unpredictable workloads that organizations must manage. If effective work flow monitoring and management safeguards are not in place, applications can jeopardize the stability of IMS TM. The IMS message queues are at the center of this work flow, because every transaction request involves writing a message to one of these queues. Program looping, link and device failures or "spamming" can cause message flooding and costly, unplanned IMS outages.

The health and integrity of the IMS message queues is as critical as the health and integrity of the IMS databases. In fact, the health of the IMS message queues affects all IMS users and their ability to access information.

BMC Software solution

Message Advisor for IMS builds on the Q:MANAGER IMS™ suite of products. It automatically monitors and manages local IMS message queues to prevent IMS outages and improve IMS availability. Message Advisor for IMS includes a unique feature to significantly improve IMS restart times, and it provides a comprehensive set of message management tools that operate in both shared and local queues environments. The tools solve message-related IMS system and/or application problems.

Industry
Business operation
Industry cost range per hour ($)
Average cost per hour ($)
Financial
Brokerage operations
5.6 - 7.3 million
6.5 million
Financial
Credit card/sales authorization
2.2 - 3.1 million
2.6 million
Media
Pay-per-view television
67,000 - 233,000
150,000
Retail
Home shopping (TV)
87,000 - 140,000
113,000
Retail
Home catalog sales
60,000 - 120,000
90,000
Transport
Airline reservations
67,000 - 112,000
99,500
Media
Teleticket sales
56,000 - 82,000
69,000
Transport
Package shipping
24,000 - 32,000
28,000
Finance
Automatic teller machine fees
12,000 - 17,000
14,500

Improve IMS availability

The cost of downtime is sometimes difficult to quantify, but the above table from Gartner summarizes the cost of an outage.

Message Advisor for IMS prevents IMS outages caused by invalid messages and by message flooding. To prevent an outage caused by message flooding, Message Advisor for IMS

To prevent an IMS outage caused by an invalid message, Message Advisor for IMS

The unique Hiperassist feature shortens IMS message queue restart time by up to 60%.

Manage and recover messages

Message Advisor for IMS is the fastest, most comprehensive solution available to manage IMS message queues. The queue management utilities perform fast, intelligent message queue analysis, quickly showing the queue contents and message queue polluters. Message Advisor for IMS allows you to easily and effectively perform the following local and shared queues management functions:

About BMC Software

BMC Software, Inc. [NYSE: BMC], is the leading provider of enterprise management solutions that assure business availability – maintaining and optimizing business-critical systems with automated infrastructure management and unique service management capabilities. BMC Software is a member of the S&P 500, with fiscal year 2001 revenues exceeding $1.5 billion and offices worldwide. For more information, please visit BMC Software’s Web site at www.bmc.com. For more information on BMC Software, visit us on the Web at www.bmc.com.