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| BMC® Impact Database Gateway |
Key benefits
- Combines real-time service management data with historical availability status and service level for reporting
- Consolidates event and service information from diverse tools and environments into any database repository
- Allows service managers and other reporting tool users to better understand the historical status and availability of business services
- Provides preprocessed event data that has been enriched, filtered, correlated, and service modeled to historical reporting and custom data warehouse solutions
- Leverages existing database and reporting tool investments
Business challenge
- Combines real-time service management data with historical availability status and service level for reporting
- Consolidates event and service information from diverse tools and environments into any database repository
- Allows service managers and other reporting tool users to better understand the historical status and availability of business services
- Provides preprocessed event data that has been enriched, filtered, correlated, and service modeled to historical reporting and custom data warehouse solutions
- Leverages existing database and reporting tool investments
Today’s business managers and service provider customers require IT to provide them with information on the delivery and quality of the IT services that they rely upon to run their business. It is critical that they receive this important information real-time and via reports.
BMC Software solution
BMC Impact Database Gateway enables historical archiving of service component status and processed event information into your standard or custom schema.
This solution is a product option to
Your historical reporting and custom data warehouse solutions are easily leveraged because BMC Impact Database Gateway supports the leading relational databases.
Complete information publishing
BMC Impact Database Gateway enables customers to publish real-time service management and event management information directly to historical reporting and data warehousing tools. When transferring service component status and event data to relational databases, data is shared in a reliable, safe, and cleanly synchronized fashion. And handling your companies custom schema format is never a problem because you have control with BMC Impact Database Gateway.
Event archiving to a database
The solution archives service component status and preprocessed event information to a database. This provides a single source to Service Managers and other users who need to create reports on service management information that includes service component status and preprocessed events.
Synchronized data updates
The BMC Impact Database Gateway solution helps users keep their reporting tools up-to-date with the latest information from the real-time service management environment. When changes to service component status and event data occur, those changes are synchronized into the database.
Customizable schema mapping
BMC Service Impact Manager administrators can optimize how information is published and stored in the relational database by controlling which events are sent and how individual event attributes are mapped to the database schema.
Reliable, secure information delivery
BMC Impact Database Gateway is a secure solution that provides the reliability needed to support the management of critical enterprise environments. It provides data sharing technology that includes encryption, buffering, and redundancy so you don’t lose any of your data.
- High-volume event publishing delivers mission critical information to the right people as soon as possible via a high volume event gateway.
- Buffered, secure communications provide an operational safety net by protecting against intermittent communication failures and encrypting all communications from BMC Service Impact Manager, BMC Event Manager, and PATROL Enterprise Manager.
Flexible deployment
All data directed to your data warehouse does not have to go through a single gateway. Multiple gateways can be deployed, if that’s what you need in your environment. An instance of the product is needed for each database server that will receive events from BMC Service Impact Manager, BMC Event Manager, or PATROL Enterprise Manager.
Database support
BMC Impact Database Gateway integrates with the following databases:
Helping you maintain advantage
BMC Software Professional Services helps your company maintain its competitive advantage through a comprehensive suite of services that includes service level management consulting, installation, implementation, configuration, and customization. Our professional services and education offerings are designed to ensure the ongoing availability of critical business applications, to maximize product potential, to reduce project risk, to deliver IT value to your business, and to improve your operations. For more information about BMC Software Professional Services, visit http://www.bmc.com/profserv.
About BMC Software
BMC Software, Inc. [NYSE: BMC], is the leading provider of enterprise management solutions. The company focuses on Assuring Business Availability® for its customers by helping them proactively improve service, reduce costs, and increase value to their business. BMC Software solutions span enterprise systems, applications, and databases. Founded in 1980, BMC Software has offices worldwide and is a member of the S&P 500, with fiscal year 2002 revenues of approximately $1.3 billion. Visit http://www.bmc.com to learn more.