Demonstrations A-Z
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Akamai Edgeview powered by Software - Demo
(05:20)
(Video)
Akamai Edgeview powered by BMC Software validates how well and how quickly your web applications and websites are delivered to actual users.
Application Performance Management — In 2 Minutes
(02:15)
(Video)
Exceed business and customer expectations by providing the fastest and easiest way to gain a complete view of your applications — whether enterprise, SaaS, or in the cloud — with the intelligence you need to keep them running smoothly.
Atrium Discovery & Dependency Mapping: Application Dependency Mapping Demo
(04:58)
(Video)
Automatically identify IT components and configurations, and interpret raw, discovered data from individual software processes to large-scale, distributed business applications. Use pre-populated patterns to recognize more than 400 infrastructure software products (with more added monthly). Automatically build visualizations that show configuration dependencies between switches, routers, virtual and physical hosts, software, business applications, and other business entities.
Atrium Discovery & Dependency Mapping: Automatic Grouping Demo
(02:27)
(Video)
Build groups of servers that work closely together, based on an analysis of the communications between them. Highlight high-risk servers that touch a large portion of the estate. Exclude hosts from automatic grouping, as needed.
Atrium Discovery & Dependency Mapping: CMDB Sync Demo
(01:48)
(Video)
Dynamic CMDB Integration provides seamless flow of the vital accurate, up to date data needed to underpin BSM initiatives and processes. Continuous CMDB synchronization allows real time up date of the CMDB as CIs are discovered. Filtering allows you to control the CI types that are synchronised with the CMDB.
Atrium Discovery & Dependency Mapping: Dashboards and Reports Demo
(03:14)
(Video)
Create tabular reports and charts in seconds to provide answers to critical questions that used to take weeks. Leverage pre-populated reports or create your own using the Search Query Language. Roll up your favorite charts into dashboards displaying all the metrics that matter to you at a glance.
Atrium Discovery & Dependency Mapping: Discovery Demo
(06:27)
(Video)
Build a complete topology of your applications, software, host infrastructure and network devices. Update it as often as you need. Keep pace with dynamic virtual environments from VMware, Sun, IBM, Microsoft, HP and Citrix. Deep discovery of J2EE applications, databases (tablespaces, license options etc)
Atrium Discovery & Dependency Mapping: Host Profiles Demo
(02:32)
(Video)
See essential details for each host, including an analysis of the host's network traffic in an accessible, easy-to-use format. Create reports as pdf documents. Email, print, discuss, and annotate, as needed.
Atrium Discovery & Dependency Mapping: Manual Groups Demo
(02:42)
(Video)
Build groups of hosts to help manage them through a project. Refine automatic groups based on non-discoverable head-knowledge. Exclude sets of servers, such as super-connected servers with hundreds of dependencies, from visualizations, as needed.
Atrium Discovery & Dependency Mapping: User Interface
(2:30)
(Video)
The ADDM User Interface allows users to view key data and to configure the way items are displayed. Watch this demo to learn more.
Application Release Automation
(02:30)
(Video)
Watch this 2-minute overview to learn how Application Deployment from BMC helps you take control of your application delivery process — across physical, virtual, and cloud environments.
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BladeLogic Automation Suite
(05:42)
(Video)
Automate the management, control, and enforcement of configuration changes across servers, networks, databases, and applications — in the traditional data center and in the cloud.
Business Benefits of Mobility
(05:12)
(Video)
BMC Mobility gives you a business advantage. Simple, modern apps that deploy quickly, scale easily and provide you with real-time intelligence anywhere, anytime.
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Capacity Management: How Full Is Your Tank
(06:04)
(Video)
Whether your goal is to deliver differentiated products or services through the use of IT — or simply to reduce ITcosts through workload consolidation — virtualization and cloud computing require a keen understanding of fluctuating demand for IT resources.
With BMC Capacity Management you will be able to continuously align IT capacity to business demand and deliver optimal business service performance and capacity across all data center resources.
Check out this video to see how we do it (better).
Capacity Optimization and Cloud Planning
(04:34)
(Video, Interactive)
Effective virtualization and cloud computing require planning — whether you’re optimizing resources in a virtual environment, deciding which applications or services to migrate to a cloud environment, or identifying the optimal infrastructure necessary to maintain consistent performance and quality of service (QoS).
Participate in this interactive demo to learn how you can quickly optimize your virtual environment and design a cloud infrastructure that will meet your performance and service-level expectations using the cloud planning capabilities found in BMC Capacity Optimization.
Cloud Lifecycle Management: Manage Your Cloud
(05:00)
(Video, Interactive)
Discover how to meet your needs for a flexible, scalable, and configurable cloud. BMC Cloud Lifecycle Management 2.0 makes it easier than ever to deliver the right cloud for your business — including the flexibility of configurable multi-tier cloud services, the control of policy-based management, and the usability of industry-leading administrative and user portals. Watch the demo to see it for yourself.
Cloud Lifecycle Management: Request a Cloud Service
(Video, Interactive)
Discover how BMC can meet your needs for a flexible, scalable, and configurable cloud. BMC Cloud Lifecycle Management 2.0 makes it easier than ever to deliver the right cloud for your business — including the flexibility of configurable multi-tier cloud services, the control of policy-based management, and the usability of industry-leading administrative and user portals. Watch the demo to see it for yourself.
Cloud Operations
(02:01)
(Video)
Control-M: File Transfers
(01:08)
(Video)
Fact – file transfers are still heavily used to transfer information between applications and platforms. Transferred files often contain sensitive information and need to be processed in a timely manner. Find out how BMC Control-M/CM for Advanced File Transfer can help you put file transfers under control.
Control-M: Yes You Can
(01:42)
(Video)
Yes it Does - BMC Control-M can do all the things in claims it can do; Yes you can - convert your existing scheduling solution to BMC Control-M.
Cisco: Strategic Partnership Overview
(02:10)
(Video)
Unified cloud solution: Combine Cisco’s Unified Computing System (UCS) with BSM from BMC to rapidly provision, plan, or manage services — on site or in the cloud.
Control-M Explainer: Control Your Future
(02:04)
(Video, Interactive)
The 2-minute overview video on Control-M.
Control-M Self Service: Introduction
(06:08)
(Video)
This BMC Control-M Self Service full-featured, interactive demo will allow you to experience the power of Self Service for Workload Automation. See how simple it is to empower business users, while also delivering unprecedented service levels.
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Discovery for Business Processes Demonstration
(12:19)
(Video, Interactive)
Flash demo of product features (5.4 MB). Detailed functionality, process and architecture walk-through with screens.
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End User Experience Management - Overview
(03:23)
(Video)
Gain real-time insight into application performance and its impact on user behavior with BMC End User Experience Management.
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IT Service Desk on RemedyForce
(10:22)
(Video)
BMC IT Service Desk on RemedyForce delivers cloud-enabled service desk, self-service, and inventory management capabilities hosted on the number one SaaS platform from Salesforce.com. Watch Bob Beauchamp, CEO of BMC Software, and Marc Benioff, CEO of Salesforce.com, discuss and demo BMC ServiceDesk on Force.com at Dreamforce 2009.
Need more info. Call us at (877) 945-6325 or email us. Or find your local BMC office.
IT Business Management 2 Minute Explainer
(02:25)
(Video)
Provides an overview of the BSM for IT Business Management solution
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Log Analyzer for IMS
(03:19)
(Video)
Watch this is brief informative demo about using BMC Log Analyzer for IMS in problem determination.
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MainView for IMS Offline Reporting: How to get started
(Webinar)
If you have a need to report on IMS performance, this session will discuss how to get started creating standard reports using BMC MainView for IMS Offline. From what PARMs need updating, to where to find skeleton JCL this session will guide you through the steps and provide tips to help you get a jump start creating many useful reports. (registration required)
MainView SecureHMC - Managing the HMC
(05:05)
(Video)
This demo describes how you can manage the Hardware Management Console by using BMC MainView SecureHMC.
Mobility for IT Service Management - Demo
(01:44)
(Video)
See how easy it is to request, update, and track business and IT services from your smartphone or tablet with BMC Mobility for IT Service Management.
MAXM Database Advisor for IMS
(02:03)
(Video, Interactive)
View the 2-minute explainer.
Mobility User Demo for iPhone
(Video)
How to use the BMC Mobile Self Service Application on your iPhone.
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Remedy IT Service Management: Accessing the Service Management Process Model
(02:19)
(Video)
This video shows you how to access and use the BMC Service Management Process Model to help your organization adopt and maintain good practices from the IT Infrastructure Library.
Remedy IT Service Management: Aligning Changes Into a Coordinated Release
(03:28)
(Video)
This video shows how to create a manifest in BMC Remedy Change and Release Management. A manifest specifies the changes and activities that are part of a release and the order in which they are performed, which helps you avoid conflicts and failed changes.
Remedy IT Service Management: Creating a Contract
(02:10)
(Video)
This video shows how to create a contract in the BMC Remedy Asset Configuration Management application to manage your relationship with a vendor. This application enables you to link configuration items, or CIs, to contracts for leases, maintenance, support, warranties, and more.
Remedy IT Service Management: Creating and Running Ad Hoc Reports
(02:33)
(Video)
This video shows you how to use the web-based Reporting Console in the BMC Remedy IT Service Management suite to quickly create and run ad-hoc reports.
Remedy IT Service Management: Customizing and Using the IT Home Page
(02:38)
(Video)
This video shows you how to customize and use the IT Home Page in the BMC Remedy ITSM Suite to keep track of the statistics that are most important to you.
Remedy IT Service Management: Detecting CI Collisions Between Change Requests
(01:38)
(Video)
This video shows you how to use the Collision Detection tool in the BMC Remedy Change Management application to determine whether more than one change request is scheduled to work on the same CI during the same time. Collision detection enables you to resolve such conflicts before they harm your IT infrastructure.
Remedy IT Service Management: Enabling Fast and Accurate Changes with Task Management
(01:52)
(Video)
This video shows how to use the task features of BMC Remedy Change and Release Management to simplify planning a change and to enforce the correct sequence of actions to implement the change.
Remedy IT Service Management: Exploring Atrium Configuration Management Database
(03:27)
(Video)
This video shows how to explore the configuration items, or CIs, you track with BMC Remedy IT Service Management by using BMC Atrium CMDB. BMC Atrium CMDB stores these CIs and the relationships between them, and is integrated with ITSM applications.
Remedy IT Service Management: Leveraging the Power of Relationships
(02:50)
(Video)
This video shows how to create related service management requests using the BMC Remedy ITSM suite of applications. Related requests can provide you with a more holistic view of the issues that your IT organization is tracking. With a deeper understanding of these issues, you can make better decisions about how to resolve them.
Remedy IT Service Management: Maintaining Software License Compliance
(03:02)
(Video)
This video shows you how to use the software license management feature in BMC Remedy Asset Management to find and correct software licenses that are out of compliance in your organization.
Remedy IT Service Management: Managing Assets Using the Asset Console
(02:59)
(Video)
This video shows you how to use the Asset Console in the BMC Remedy Asset Configuration Management application to view and update information about your hardware and software CIs and related items such as licenses and contracts.
Remedy IT Service Management: Managing the Impact of Infrastructure Changes
(01:50)
(Video)
This video shows you how to perform change impact management by using the BMC Remedy Change Management application and the BMC Atrium Impact Simulator feature. Managing the impact of changes provides greater visibility into your change process, enabling you to modify a change request to avoid a failed change.
Remedy IT Service Management: Quickly Creating a Fully Qualified Change Request
(02:10)
(Video)
This video shows you how to quickly create a fully qualified change request with BMC Remedy Change Management by using a template. Change templates contain information about common change types, and dramatically reduce the time required to create a fully qualified change request.
Remedy IT Service Management: Quickly Creating a Fully Qualified Incident Request
(02:00)
(Video)
This video shows how to quickly create an incident request with BMC Remedy Incident Management by using a template. Incident templates contain information about common incident types, and dramatically reduce the time required to create a fully qualified incident request.
Remedy IT Service Management: Quickly Creating a Fully Qualified Release Request
(01:54)
(Video)
This video shows how to quickly create a release request with BMC Remedy Change and Release Management by using a template. Release templates contain information about common release types, and dramatically reduce the time required to create a fully qualified release request.
Remedy IT Service Management: Quickly Resolving an Incident Request by Using Incident Matching
(02:00)
(Video)
This video shows you how to quickly resolve an incident request by using the Incident Matching feature of the BMC Remedy Incident Management application. Incident Matching enables you to find incident requests and other records that are similar to a current incident request and use them to resolve the current request.
Remedy IT Service Management: Relating Requests in the Current Version
(02:09)
(Video)
This video shows you the improved methods for relating one request to another in the current BMC Remedy ITSM solution.
Remedy IT Service Management: Running Predefined Reports
(01:41)
(Video)
This video shows you how to use the web-based Reporting Console in the BMC Remedy IT Service Management suite to run dozens of predefined reports showing statistics that are important to your business.
Remedy IT Service Management: Searching for Information in the Current Version
(03:11)
(Video)
This video shows you the improved methods for searching for information in the current BMC Remedy ITSM solution.
Remedy IT Service Management: Submitting a Procurement Request
(02:36)
(Video)
This video shows how to submit a procurement request by using a purchase requisition in the BMC Remedy Asset Configuration Management application. The application’s purchasing functionality enables you to quickly and easily request items from suppliers and from existing inventory, and its integration with BMC Remedy Change Management automates the process for installing purchased items.
Remedy IT Service Management: Submitting a Request for Service
(03:10)
(Video)
This video shows how to use BMC Service Request Management to submit your own request for service. When users submit their own requests, your service desk saves the time and expense of answering their calls.
Remedy IT Service Management: Training Service Desk Staff with Decision Trees
(01:54)
(Video)
This video shows how to use decision trees in BMC Remedy IT Service Management to train new service desk staff how to process incident requests.
Remedy IT Service Management: Usability Improvements in the Current Version
(03:44)
(Video)
This video shows you some of the usability improvements made in the current BMC Remedy ITSM solution.
Remedy IT Service Management: Using Broadcasts to Reduce Incident Requests
(02:55)
(Video)
This video shows how to use broadcast messages in BMC Remedy IT Service Management to improve IT’s communication to the business, reducing the number of incident requests.
Remedy IT Service Management: Using Service Targets to Prioritize Incident Requests
(02:02)
(Video)
This video shows how to use service targets from BMC Service Level Management to prioritize work on incident requests in BMC Remedy Incident Management.
Remedy IT Service Management: Using the Change Calendar to Reduce Risk with Changes and Releases
(01:59)
(Video)
This video shows how to use the Change Calendar in BMC Remedy Change and Release Management to reduce risk when planning the implementation of a change or release.
Remedy IT Service Management: Using the Process Flow Status Area with an Incident Request
(02:06)
(Video)
This video shows you how to use the Process Flow Status area in the BMC Remedy Incident Management interface to guide an incident request through the best practice lifecycle.
Remedy OnDemand: Welcome
(Video)
The industry's leading ITSM solution now available via Software as a Service.
Remedyforce Service Desk - Change Management
(2:30)
(Video)
This video is part of the tutorial series for the Remedyforce Service Desk trial environment, with a focus on help desk change management.
Remedyforce Service Desk - Chatter
(1:20)
(Video)
Bring the power of social networks to your help desk with Chatter—a private and secure social network just for your business.
Remedyforce Service Desk - Dashboards
(2:30)
(Video)
Remedyforce dashboards allow users to view key data in one place and to monitor metrics regularly. Watch this demo to learn more.
Remedyforce Service Desk - Incident Management
(2:30)
(Video)
This video is part of the tutorial series for the Remedyforce Service Desk trial environment, with a focus on help desk incident management.
Remedyforce Service Desk - ITIL Best Practices
(2:30)
(Video)
Learn about the ITIL process flows for incident, problem, and change management included in Remedyforce.
Remedyforce Service Desk - Problem Management
(2:30)
(Video)
This video is part of the tutorial series for the Remedyforce Service Desk trial environment, with a focus on help desk problem management.
Remedyforce Service Desk - Reporting
(2:30)
(Video)
Learn how to manage your IT environment and make business decisions with the Remedyforce reporting engine.
Remedyforce Service Desk - Self Service
(2:30)
(Video)
Self Service allows your end users to create and resolve their own incidents. Learn how this feature can reduce the call volume to your help desk.
Remedyforce Service Desk Overview
(04:05)
(Video)
Overview of BMC Remedyforce Service Desk.
Remedyforce Service Desk: Reduce Service Support Costs Quickly
(08:12)
(Video)
This video provides an overview of BMC Remedyforce Service Desk and demonstrates how BMC's SaaS model helps to reduce service support costs quickly.
Remedy IT Service Management Suite 7.5: What's New
(53 mins.)
(Webinar)
Learn how the leading suite of service management applications delivers added value in process optimization to reduce the cost of support, reduce risk of change, and deliver superior customer satisfaction. Join this Webinar and see how ITIL optimized out of the box can increase IT’s value to the business. Recorded on April 1, 2009. (registration required)
Remedy OnDemand for Public Sector
(07:00)
(Video)
SaaS-based IT service management solution specifically developed for educational, local, state and federal government agencies
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See Control-M’s application integration in action
(11:00)
(Video, Interactive)
Click through this interactive demo to see how easy it is to manage multiple applications with Control-M. By making application interactions visible, standardized, and accessible from one central interface, Control-M gives your business the information it needs to make smart choices.
See Control-M’s single point of control in action
(11:00)
(Video, Interactive)
Click through this interactive demo to see how Control-M schedules and manages jobs from a single point of control. This feature, also known as a "single pane of glass," lets you run everything, across all platforms and applications, from one simple interface.
Service Automation Explainer
(02:11)
(Video, Interactive)
This is a 2-minute explainer for Service Automation to help define the powerful value of this discipline.
Service Cost Management: Customer Bill of IT Demonstration
(03:12)
(Video)
See how Service Cost Management enables IT cost transparency through a consolidated, easy to understand, overview of the services consumed.
Service Cost Management: Service Costing Overview
(05:59)
(Video)
Plan, track, manage and explain the planned and actual costs of IT services
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Why Change Monitors
When system performance drops, your monitor is critical to resolving the problem quickly and efficiently.
Learn how BMC MainView monitors can help you reduce BOTH your cost and the mean time to resolution of system performance problems.
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