BMC Application Diagnostics

The business depends on applications for revenue and reputation, but IT still depends on users to report application issues. In fact, three quarters of all problems are reported to application support via the help desk. That’s a lot of unhappy customers.

Take back control of your applications’ performance with BMC Application Diagnostics. By proactively detecting and isolating application performance issues, Application Diagnostics solves problems before they hit the end user. The result? Less time fighting fires, fewer application failures, more reliable performance, more satisfied stakeholders, and most importantly, customers who keep coming back for more.

BMC Application Diagnostics was built for application operations. It automatically collects, organizes, and analyzes application data, then presents the relevant information in a meaningful, intuitive interface. Application Diagnostics also enables DevOps collaboration by identifying issues, capturing method arguments, and comparing performance over time.

BMC Application Diagnostics provides:

• Efficient isolation of application problems, including failed transactions, at the level of individual lines of code and SQL statements
• Deep application performance visibility – without the need for code changes
• Comprehensive application server and framework support for Java and .NET
• Extendable auto-discovery of application interfaces and frameworks
• Integrated monitoring of cloud-based, on premise, and hybrid applications

BMC Application Diagnostics integrates with BMC End User Experience Management (EUEM) to form a complete application performance management solution. No matter where your applications are hosted, this approach delivers real-time, end-to-end visibility from an end user transaction to a single line of code.

With Application Diagnostics and End User Experience Management, you will:

• Improve mean-time-to-repair and availability by quickly pinpointing business-critical issues
• Realize quick time-to-value in a non-invasive, low-overhead solution that delivers value in hours with minimal configuration
• Enhance productivity with a single, integrated application performance console
• Manage cloud-based and traditional applications within one unified interface