Solution Provider Program Requirements and Benefits

PROGRAM FEATURES*
Requirements
Revenue Target	Specific revenue goals for your business planning
Annual Business Plan	A planning process to help you make the most of your partnership
Technical Training or Certification	Skills transfer to help you ensure customer satisfaction and enhance the profitability of your engagements
Completion of Sales Training	Knowledge that helps you build an even more effective sales team
FEATURED BENEFITS
Opportunities
Eligible for either sub-contracted service engagements or engagements on your own contracts**	Solution Providers have the option to provide services to their customers using their own contracts
Eligible to sell Pre-Paid Maintenance	Solution Providers can make additional margin by reselling BMC Software Maintenance
Eliglbe to sell BMC Education services	Solution Providers can make additional margin by reselling BMC Education offered services
Eligible for delivery of Partner Lite or Partner Primary Customer Support,*	Enrich the margin on your engagements and facilitate account control by participating in the Partner support program.
Technical Support
Expedited Technical Support Access	Your calls to Tech Support are given priority in the queue
Proactive Notification	Sign up to receive automatic updates on BMC products
Ability to order Demo/Trial Software	Demo software speeds your time-to-solution
Access to Technical Support Website	Gives you visiblity to technical support issues and resolutions for all BMC Software customers

* Depending on Geography some requirements and benefits may vary by Program Tiering structure

**Additional contract required