BMC Software Enters Into Definitive Agreement to Acquire Numara Software

Acquisition creates the industry’s most comprehensive set of SaaS and on-premises IT management solutions for the Global 100 to the smallest businesses

HOUSTON, Jan. 30, 2012 -- BMC Software (NASDAQ: BMC), the recognized leader in Business Service Management (BSM), today announced that it has entered into a definitive agreement to acquire Numara Software, a leading global provider of integrated  IT management solutions for the mid-market. This strategic acquisition will further accelerate the growth of BMC’s Software-as-a-Service (SaaS) business, as well as giving customers – from the largest enterprises to smallest businesses – access to IT management capabilities geared to their unique requirements, all from a single industry leader. The combined BMC and Numara product portfolio represents the industry’s most comprehensive set of SaaS and on-premises IT management solutions across all business segments.

Based in Tampa, Fla., Numara currently has more than 13,000 customers worldwide for its service and asset management solutions that enable IT organizations to improve service to their end users.  Numara’s technology, employees, sales force and channel of more than 70 partners, bring with them proven capabilities and success in addressing the ease-of-use and rapid time-to-value requirements that are critical for small to mid-sized businesses. Numara’s popular and award-winning FootPrints and Track-It! products will be offered by BMC. These products complement BMC’s existing portfolio.  

“In IT management, one size does not fit all,” said Paul Avenant, president of Enterprise Service Management (ESM), BMC.  “Now BMC can effectively serve the entire spectrum of organizations hungry for IT management with products that truly meet the specific needs of their businesses. Numara’s solutions, customer base and sales and channel partners will round out BMC’s market leadership in Business Service Management and focus on customer care and support.”

This acquisition will create a broad portfolio of IT management solutions and services with unparalleled flexibility and choice for mid-sized organizations that typically have 500 to 5,000 employees. BMC’s expanded offering will include the Numara FootPrints product for integrated service and asset management delivered on-premises; the BMC Remedyforce Service Desk solution, the fastest growing IT Service Management SaaS solution; as well as BMC Network Automation as part of the BMC Bladelogic Automation Suite; BMC Atrium Discovery and Dependency Mapping; and BMC End User Experience Management as part of the BMC Application Management Suite. These solutions will provide customers with increased efficiencies, cost savings and broad capabilities. They also provide the essential capabilities of BSM, previously unavailable to organizations of this size.

“The combined strengths of BMC and Numara will dramatically reshape the IT management market,” said Dave Hansen, president and CEO, Numara Software. “Mid-sized and small business organizations will benefit from new choices and more importantly, will have more capabilities to manage IT in support of the changing needs of their business.”

BMC will now offer Numara’s widely installed Track-It! help desk and asset management solution for smaller organizations. These products complement BMC’s market-proven solutions for large enterprises. BMC will also continue to advance its unified BSM platform, including the BMC Remedy OnDemand solution and the BMC Remedy IT Service Management Suite, the world’s number one service desk solution.  

The transaction, which is expected to close during BMC’s fiscal fourth quarter, is subject to customary closing conditions, including regulatory approvals.  Additional details of this transaction will be provided during BMC’s upcoming earnings call on Feb. 1, 2012.

Additional Information

Business Runs on IT. IT Runs on BMC Software.

More than 15,000 IT organizations – from the Global 100 to the smallest businesses – in over 120 countries rely on BMC Software to manage their business services and applications across distributed, mainframe, virtual and cloud environments. With the leading Business Service Management platform, Cloud Management, and the industry’s broadest choice of IT management solutions, BMC helps customers cut costs, reduce risk, and achieve business objectives. For more information about BMC Software (NASDAQ: BMC), please visit


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