New BMC Software Global Partner Program Speeds Access to IT Best Practices
Enhanced consulting services and collaboration tools put customers and partners on the fast track to solving IT service management and Cloud challenges
HOUSTON, August 8, 2012 – BMC Software (NASDAQ: BMC) today launched an enhanced Global Partner Program to help its partners to more effectively align BMC tools and technology with customer needs. The program facilitates collaboration across a global network of industry experts, enabling them to provide truly transformational IT Service Management and cloud solutions.
Key features of the program’s initial phase, which was developed in close collaboration with regional, national and global partners, include:
· Certification: A comprehensive set of technical certifications will allow partners to obtain deep technical expertise and differentiate themselves in the marketplace.
· BMC Partner Advantage Portal: A social media and collaboration engine will ensure certified partners have access to the BMC knowledgebase of best practices as well as all the latest tools and assets to ensure that their customers receive high value solutions.
· Value-Added Technical Support: Live implementation assistance from BMC will give partners and customers quick access to BMC’s comprehensive resources.
In addition to ensuring the highest quality of service, the BMC Partner Advantage Program will give BMC customers an easy way to identify business partners’ company profiles and gain detailed insight into their specific capabilities.
“Our customers expect us to deliver high quality, transformational advice for their business service management and cloud initiatives. The evolving complexity of these implementations makes it more and more critical to drive our partner ecosystem to deliver complementary capability and value.” -Carlos Granda, vice president of global services at BMC
“BMC’s services and Unisys’ expertise in cloud consulting and implementation help users clearly understand the essential technical, organizational and financial aspects of cloud service deployments. Those partners help users strengthen their knowledge of the competencies and best practices required to run IT projects in this fast-moving marketplace.” -Sylvain Quief, head of cloud operations at Orange Business Services
“Unisys believes that the BMC Partner Advantage Program can have tremendous benefits for us as a BMC partner, and, more importantly, for our clients. This focused program will give Unisys consultants faster, deeper understanding of innovative BMC cloud and ITSM solutions that we can propose to help enterprise clients transform the way they deliver IT services to support their business.” -Colin Lacey, vice president data center transformation solutions and services, Unisys
"Increasing the operational efficiencies of our customers requires not only skilled experts, but robust solutions that we can count on to ensure success. As the largest BMC elite partner, our relationship provides the training, delivery and managed services that we need to maintain an industry-leading position." -Quentin Mackey, vice president consulting services, Column IT
· Visit the IT Services website
· Download the BMC Global Services data brief
· Visit the BMC Partner Program website
· Follow BMC on Twitter
Business Runs on IT. IT Runs on BMC Software.
Business runs better when IT runs at its best. That's why more than 20,000 IT organizations – from the Global 100 to the smallest businesses – in over 120 countries rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. With the leading Business Service Management platform, Cloud Management, and the industry’s broadest choice of IT management solutions, BMC helps customers cut costs, reduce risk and achieve business objectives. For the four fiscal quarters ended June 30, 2012, BMC revenue was approximately $2.2 billion.
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