CUSTOMER SUCCESS: Specsavers Drives Large Global Expansion Using BMC Software Solution
BMC delivered unmatched price-to-performance capability
LONDON, August 13, 2012 – UK-based Specsavers, the largest privately-held optical chain in the world, has been executing a major expansion plan to double its number of stores. Faced with an aggressive timeline, the company needed an IT service management platform that was flexible enough to meet the diverse needs of its growing base of optometrist partners.
Specsavers selected BMC Software (NASDAQ: BMC) because its products exceeded the optical company’s price-to-performance requirements.
“We didn’t look at systems from HP because we were looking for a more medium-priced solution. In fact, price was an important buying criteria and nothing could match the price-to-performance capability of the BMC FootPrints solution,” said Mark Beard, IT project manager for Specsavers.
He added, “BMC was clearly the one that met all of our requirements, especially the need for a solution that was both open and ITIL-friendly.”
Specsavers questioned the long-term usability of its existing IT service management package, Psylvestries, in light of the pressures of their aggressive growth strategy. They needed a cost-efficient, unified IT solution that would support its expanding partnerships around the world.
Specsavers identified BMC as the clear choice over competitive products because the solution met all their requirements – from performance to price.
BMC FootPrints equipped Specsavers with a scalable IT service management platform to manage its rapid expansion plans. Specsavers has experienced a number of benefits, including:
For more information on Specsavers’ implementation and the BMC FootPrints solution, please visit:
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Business runs better when IT runs at its best. That's why more than 20,000 IT organizations – from the Global 100 to the smallest businesses – in over 120 countries rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. With the leading Business Service Management platform, Cloud Management, and the industry’s broadest choice of IT management solutions, BMC helps customers cut costs, reduce risk and achieve business objectives. For the four fiscal quarters ended June 30, 2012, BMC revenue was approximately $2.2 billion.
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