In the High Stakes Game of Cloud, Services from BMC Software Help Customers Make Safer Bets

  • Achieving the business objectives of cloud requires careful planning and design
  • BMC Software services apply best practices from hundreds of successful cloud projects

HOUSTON, December 13, 2011BMC Software (NASDAQ: BMC), the leader in Business Service Management, today announced second generation IT Consulting Services designed to help IT professionals avoid many of the risks of cloud deployment, while maximizing the potential rewards. These proven services result in a comprehensive cloud deployment plan that guides customers through the planning and design steps that are vital to successful cloud implementations.

Proper cloud planning and design, particularly when undertaken in the context of a holistic approach to Business Service Management, can make the difference between a cloud that empowers the business for future growth and a cloud that sets the business back in terms of cost, service availability and scalability.

“Leading a cloud project can be a confusing venture,” said Ronni Colville, VP and distinguished analyst at Gartner Inc. “High level planning makes a lot of sense and insulates IT organizations against lost investment, time and business productivity.”

"Betting on cloud computing to deliver expected business outcomes without expert design is a gamble. Our experience on hundreds of cloud projects across the globe continues to reinforce the value of proper cloud planning and design in any cloud initiative. Our track record for helping our customers deliver clouds that meet their company’s exploding demands for business services is unmatched," says Carlos Granda, BMC’s VP of Global Services.

BMC's services offering initiates with two- to three- week cloud planning workshops to develop and design the cloud services, architecture and roadmap for customers. Organizations such as Duke Energy, JDA Software and Bezeq International have taken advantage of the BMC Cloud Solution Planning workshops to achieve their goals.

“Working with the BMC team, we were able to design a cloud that makes good use of our existing technology investments as well as meets the needs of our business users,” said Brian Cooper, manager of IT Automation at Duke Energy. “While just embarking on our cloud project, we have great confidence in its transformative benefits for our business.”

“Recently we worked with a large financial services customer. While their executives had great expectations for their cloud, the IT team was struggling to map out a roadmap to deliver against that directive,” explains Alan Chhabra, BMC director of cloud and data center automation consulting services. “After three weeks of work with all of the key stakeholders, we jointly developed a plan that not only met the needs of management and the business pre- and post- production, but also optimized the company’s existing and future IT investments.”

Each cloud planning workshop produces a detailed, phased 18-month cloud roadmap and uses a case design document which includes resource requirements, a project timeline and a financial investment summary. The planning exercise then defines the cloud’s reference architecture and creates the management and operational policies necessary to run the cloud to meet business objectives.

Additionally, this service helps ensure a seamless transfer of existing resources to a cloud environment when coupled with the BMC Atrium Discovery and Dependency Mapping as well as the BMC Capacity Optimization solutions to discover existing resources and services.

BMC’s cloud solutions also benefit from a strategic alliance with Cisco that includes recently announced plans to support the Cisco® Network Services manager. This partnership, which includes more than 25 successful joint cloud customers such as Telstra, is building the next generation of hybrid and public clouds through innovative networking enhancements and management solutions.

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Business Runs on IT. IT Runs on BMC Software.

Business thrives when IT runs smarter, faster and stronger. That’s why the most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended September 30, 2011, BMC revenue was approximately $2.2 billion.



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