CUSTOMER SUCCESS: Concordia Schweizerische Kranken-und Unfallversicherung AG Ensures 100 Percent Service Quality with BMC Software

ZURICH, April 28, 2009 – CONCORDIA AG, one of Europe’s top health insurance companies, has fully implemented BMC Software’s (NYSE: BMC) Mainframe Service Management solutions, allowing the company to ensure uninterrupted delivery of critical business services and mission critical data. The company’s success with BMC is documented in a newly published case study on www.bmc.com.

CONCORDIA deployed an integrated tool set comprising BMC Log Master for DB2, BMC APPTUNE for DB2 and BMC CHANGE MANAGER for DB2 to increase data quality while streamlining change management. As a result, the company’s 665,000 customers can safely conduct business with CONCORDIA knowing that their policies are always accurate and meet the highest standard of quality.

Additional benefits that CONCORDIA received from the solutions include:

Secured data consistency and improved productivity
Obtained sophisticated auditing through a variety of reports and filtering capabilities
Helped maximize SQL statements, thereby improving application and overall system performance; and
Managed structural changes across the DB2 sub-systems and helped bring fresh, new systems into production quickly with a high standard of quality

To view the entire case study go to:
http://documents.bmc.com/products/documents/08/40/90840/90840.pdf

Business runs on IT. IT runs on BMC Software.

Business thrives when IT runs smarter, faster, and stronger. That's why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended December 31, 2008, BMC revenue was approximately $1.86 billion.

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