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BMC Software Acquires Run Book Automation Pioneer RealOps

HOUSTON, July 19, 2007 – BMC Software (NYSE: BMC) announced today that it has completed the acquisition of RealOps, a leading provider of run book automation solutions.

The acquisition will:

  • Extend BMC’s Business Service Management and IT Process Automation leadership
  • Create a unique, all-in-one service management solution that integrates diverse multi-vendor technologies while accelerating the automation and execution of critical IT operations
  • Enhance service availability, minimize service interruptions and accelerate problem analysis and resolution

“Organizations today require strong ties between operations and Service Management that expand the value of both,” said Jim Grant, senior vice president and general manager of BMC’s Enterprise Service Management business unit. “The acquisition of RealOps provides BMC with a mature product that fits well with our BSM strategy and delivers industry-leading capabilities today that competitors like HP Software talk about but can’t deliver.”

RealOps complements and extends the industry leading BMC Remedy IT process automation platform. The combination of RealOps’s run book automation solution and BMC’s industry leading Atrium Configuration Management database (CMDB) enables IT organizations to integrate and automate operational activities across a number of IT management functions. The combined solution also provides an unprecedented level of intelligent automation that enables IT organizations to better prioritize their operational responses, producing a higher quality of customer service and operational efficiency and reducing operational costs.

"BMC’s acquisition of RealOps highlights the incredible value of automation and integration within IT management environments," said Sean McDermott, RealOps president, chief executive officer and founder. “Our current customers, prospects and partners will significantly benefit from the powerful combination of these two companies’ offerings, integrating events from multiple systems into one library, for a seamless operation.”

"The ability to automate IT operations management processes has been realized owing to several factors,” said David Williams, research vice president at Gartner, Inc. “These include the adoption of best practices, IT organizational maturity and RBA tools arriving in time to provide the ability to design, build and orchestrate the processes and to provide integration with a wide range of IT management tools that support the processes, including change, configuration and release management.”1

About BMC Software

BMC Software is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the business. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management. For the four fiscal quarters ended March 31, 2007, BMC revenue was approximately $1.58 billion. For more information, visit www.bmc.com.

About RealOps
RealOps delivers proven Run Book Automation software that streamlines and accelerates execution of critical operational service functions. RealOps customers include leading service providers and enterprises with highly complex, global IT operations environments. For more information, visit www.realops.com.

1Gartner Research, Inc., “IT Operations Management RBA Automation Market Consolidation Will Accelerate,” D. Williams, July 2007


Public Relations Contacts:

Mark Stouse
BMC Software
Phone: +1 713-918-2714
Mark.Stouse@bmc.com

Mac Brown
Waggener Edstrom
Phone: +1 503-443-7123
macb@waggeneredstrom.com

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