BMC Software Partner Network Continues to Drive Business Service Management Adoption

HOUSTON, May 15, 2007 – Building on the solid foundation of its industry-leading partner program, BMC Software (NYSE: BMC) today enhanced its worldwide Partner Network program providing partners with improved tools, training and resources to more effectively sell and implement Business Service Management (BSM).

Continuing to advance and grow BMC’s BSM approach in the marketplace, BMC is continuing its commitment to supporting partners through key enhancements that help strengthen the BMC-partner business relationship by recognizing, rewarding and supporting partners for the complete value they bring to BMC.

“Partners are a core element to our business and BMC is passionate about providing them with a top-notch, world-class partner program that provides the tools and technologies they need to be successful in a competitive environment,” said Lori Cook, vice president of worldwide professional services and channels at BMC Software. “We want to help our partners grow their business, which is why we listen to their needs and continually work to provide them with the best support and resources possible.”

Bringing partners closer to the BMC business, the enhancements to the BMC Partner Network provide incentives and business management support to drive BSM adoption, improve customer satisfaction, and result in more profitable engagements for partners. Notable new programs include:

• Technical enablement provides technical mentoring resources for partners wanting to improve their BMC BSM solution expertise.
• Early Access offers participation in pre-beta product evaluation with BMC R&D to influence technology functionality and roadmap.
• BMC Flight Deck Online Demo, announced last year, provides specialized, integrated and customizable BSM customer demonstrations available worldwide online 24/7. This year BMC offers partners more demonstrations as and functionality.

The BMC Partner Network enhancements also bring a wealth of new training opportunities for partners, including IT Service Management (ITSM) Certification.  ITSM Certification ensures customers that BMC partners are leading authorities on ITSM technologies and masters on implementing, not just selling, the latest, industry-leading, BMC ITSM solutions.

Recently named one of Inc. Magazine’s fastest growing privately held companies, Column Technologies is a BMC Elite and BSM Certified partner and is actively involved in educating and training its staff on BMC solutions.  Column vice president of Technical Services, David Savino, remarked on BMC’s training offerings:

“This is exactly the kind of educational assistance that my staff needs to continue our successful history implementing ITSM solutions.  I find that many companies only offer training on solutions from the perspective of the end-user.  BMC’s ITSM Certification is implementation training, and provides tools and methods for ensuring customer satisfaction.  BMC and Column are working as a team to provide our clients with the most effective solutions in the marketplace.”

With more than 400 technology companies worldwide, the BMC Partner Network enables BMC and its partners to deliver all elements of a complete BSM approach. Through this interconnected channel, BSM is aligning IT with business needs and providing more value to customers. For example, Strategic Technologies is a leading provider of service management that supports the integration of Information Technology Infrastructure Library (ITIL®) best practices. As an Elite member of BMC’s Partner Network, Strategic Technologies benefits from the valuable resources provided by the Partner Network.

“We share a commitment with BMC to provide valuable BSM solution implementations to customers, and through the Partner Network we have access to the tools and technologies we need that help us be successful,” said Mike Shook, chief executive officer, Strategic Technologies. “As an Elite partner, these enhancements will help us grow our business and bottom line while providing superior service and offerings to our clients.”

The BMC Software Partner Network program is a best-in-class, value-based program for resellers and integrators selling and supporting BMC Software solutions. BMC Software offers its partners a revenue-rich, industry-leading portfolio of BSM solutions, world-class training programs, unique pre- and post-sale support programs, attractive sales and marketing incentives, and savvy business management support that result in more satisfied customers and more profitable engagements for partners.

The BMC Partner Network was also recently recognized by CMP Technology’s VARBusiness magazine for the third consecutive year as one of North America’s top information-technology (IT) vendors in terms of the partnership programs it offers to solution providers that sell its products and services to end users.  BMC was certified as a Five-Star Partner, acknowledging its commitment and strength of its programs for IT integrators, resellers and consultants.  

For more information about BMC’s Partner Network visit www.bmc.com/partners.

About BMC Software

BMC Software is a leading global provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management. For the four fiscal quarters ended December 31, 2006, BMC revenue was approximately $1.57 billion. For more information, visit www.bmc.com.

© Copyright 2007 BMC Software, Inc. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners.

®ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.