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Maryville Technologies Launches New Business Service Management Practice to Help Customers Align IT Process and Business Services

Maryville Becomes First System Integrator to Achieve Business Service Management Certification from BMC Software

     
St. Louis - (October 14, 2004) - Maryville Technologies, a leading enterprise systems integration services firm, today launched its Business Service Management (BSM) Practice to assist customers in aligning their IT processes and business services. The company also announced at BMC Software's October 14th BSM event in New York City that it is the first systems integrator to achieve BMC Software's 'BSM Certified' recognition. BMC Software, Inc. is a leading provider of enterprise management solutions. Maryville's new service offering and expanded partnership with BMC Software gives customers the process consultancy experience, integration expertise and proven BSM technology solutions required to enable IT operational excellence in support of business services.

The new Maryville BSM Practice combines Maryville's ITRO® methodology with BMC Software's products to help customers successfully implement a BSM strategy. Becoming the first BMC Software BSM Certified partner is a testament to Maryville's focus and proven track record of delivering exceptional process-based integration services that meet the monitoring and management needs of IT operations. To achieve certification, Maryville underwent comprehensive assessment and evaluation and completed numerous BMC Software BSM training programs in areas including asset management and discovery, service impact management, and change and configuration management.

"Our relationship with Maryville Technologies spans a decade of collaboration in support of our customers," said Paige Erickson, vice president, Channels and Alliances, BMC Software. "As BMC Software has expanded its portfolio of technologies to facilitate BSM, Maryville has consistently embraced and mastered those technologies. In achieving BMC Software BSM certification, Maryville has again demonstrated its commitment to delivering the IT process expertise and enablement services customers need to efficiently capitalize on BSM."

Maryville's ITRO® methodology combines detailed IT process understanding that maps to industry standards like itSMF's ITIL with a practical "how to" implementation approach based on broad and deep experience gained over ten years of real world work experience in major corporations. Maryville's authorized integrator relationships with all major technology infrastructure manufacturers and management tool suppliers coupled with Maryville' extensive integration experience ensures that their clients capitalize on existing technology investments and acquire the most appropriate incremental technology.

"For more than a decade, Maryville has focused on the performance and reliability of critical business applications running on complex infrastructures," said Joe Blomker, president, Maryville Technologies. "The vision of Business Service Management is realized with Maryville's ITRO� delivery methodology and integration expertise providing customers what they need to reach IT process excellence and business services alignment to maximize business performance."

ABOUT MARYVILLE TECHNOLOGIES

Maryville Technologies (www.maryville.com) is a leading enterprise systems integration services firm that enables business performance via its focus on application service delivery, application service management and infrastructure engineering. Founded in 1994, Maryville is headquartered in St. Louis and maintains offices in most of the major markets in the central United States. The firm's base of operations provides a convenient hub for serving client needs across the United States. Maryville's extensive portfolio of integration experience ranges from M&A related consolidations, to forensics exercises identifying root cause of performance bottlenecks on electronic storefronts.


Maryville Technologies, the Maryville Technologies logo, and all other Maryville Technologies product or service names are registered trademarks or trademarks of Maryville Data Systems, Inc. © 2004, Maryville Data Systems Inc. All rights reserved.

Public Relations Contacts:

Tim Jerry
Phone: (636) 519-4124
tim.jerry@maryville.com

 

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