"Hughes-Calihan has extensive experience in helping customers find the best solutions for their diverse operations. We understand what it takes to be efficient and competitive in the ever-evolving world and are committed to providing quality products and responsive customer service," said Steve Davis, manager of Network Consulting, Hughes-Calihan. "PATROL Express has been adopted as our core systems and infrastructure management platform because it gives us unprecedented flexibility, performance and availability and allows our customers to instantly see how IT is affecting their business."

PATROL Express remotely monitors the infrastructure hardware, software, operating systems and applications and measures performance against user-defined service level objectives. This enables Hughes-Calihan to quickly determine how infrastructure problems affect end-users' experience and how IT impacts the business, which is in line with BMC Software's Business Service Management Strategy (BSM). BMC Software's BSM strategy enables companies to move beyond traditional IT management and manage their business-critical services from both an IT and business perspective. BSM solutions provide a "whole view" of business and IT operations, tightly linking IT resources to business objectives and managing those resources based on business priorities.

Hughes-Calihan is dedicated to effectively and efficiently delivering remote managed services and was looking for a solution that provided superior availability and performance via comprehensive remote monitoring and management. They initially implemented another solution from a well-known software management company, which did not have the depth and flexibility needed to achieve their business goals. After an extensive review based on their first experience, Hughes-Calihan validated that PATROL Express has the functionality needed to address their managed services needs. Its architecture, specifically built for remote managed services delivery and agentless monitoring ability, contract terms and flexibility all made it a clear leader over their existing solution.

"Hughes-Calihan's focus on customer service combined with BMC Software's long-standing history of enterprise management gives customers remote monitoring and management that they can depend on," said Mary Smars, vice president and general manager, Distributed Systems Management, BMC Software. "In today's non-stop, real-time world, customers demand services that keep their business running smoothly and effectively at all times. PATROL Express delivers that high level of service flexibly and efficiently."

About Hughes-Calihan Corporation

Founded in 1918, Hughes-Calihan provides leading office technologies and services to a broad range of business and government agencies. Headquartered in Phoenix, Arizona, Hughes-Calihan has sales and service locations throughout Arizona and Nevada. From integrated computer networks to digital filing systems, Hughes-Calihan provides customers with a single source for document, information and network management. These solutions allow customers to lower their total cost of ownership and to fully realize the value achieved through innovative technology and processes.

About Infrastructure Management

BMC Software's Enterprise Service Management solutions enable IT organizations to manage what matters at a business service level through comprehensive solutions for Application, Infrastructure and Service Management. BMC Software's Infrastructure Management solutions proactively manage the availability, performance and business impact of mainframe and distributed systems and their networks. These solutions allow customers to cost effectively manage their entire infrastructure, identify and prevent issues affecting operations and avoid the high cost of business downtime by delivering real-time information to prioritize how resources are used.

BMC Software, Inc. [NYSE:BMC], is a leading provider of enterprise management solutions that empower companies to manage IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2004 revenues of more than $1.3 billion.For more information about BMC Software, visit www.bmc.com