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Enterprise Management Associates Confirms ROI of BMC Software's CONTROL-M® Business Integrated Scheduling Solution - BMC

Enterprise Management Associates Confirms ROI of BMC Software's CONTROL-M® Business Integrated Scheduling Solution

Study Shows That On Average Customers Save More Than $5.5 Million

Editor's Summary:
BMC Software today announced:
    • Enterprise Management Associates (EMA) has completed its return on investment (ROI) study to examine the impact of BMC Software's CONTROL-M® solutions.
    • The study's results show that over a three-year accounting period, customers can potentially realize a total cost savings of more than $5.5 million.

HOUSTON - (January 20, 2003) - BMC Software, Inc., [NYSE: BMC], a leader in enterprise management, today announced that Enterprise Management Associates (EMA), the first technology analyst firm to specialize exclusively in management software and services, completed a study outlining the potential return on investment (ROI) from implementing BMC Software's business integrated scheduling solution, CONTROL-M®. According to the study, organizations making an initial average investment of $729,000 in BMC Software's CONTROL-M solution experienced payback in an average of five months. Over a three-year period, the solution presented the sample customer with a total cost savings of more than $5.5 million, or an average annual savings of more than $1.8 million, demonstrating an average enterprise ROI of 751 percent.

BMC Software's CONTROL-M scheduling solution focuses on business applications and platforms. It integrates batch processes running on diverse systems into a unified, manageable business process, providing maximum flexibility. Moreover, it offers a focal point of management for the entire business flow, thus enabling efficient problem detection and resolution. CONTROL-M's innovative architecture helps organizations meet business goals by addressing reliability, availability and scalability requirements. The solution is driven by business requirements, not technology limitations, to ensure business success. By implementing CONTROL-M, users recognized efficiency improvements, increased worker productivity and potential business impact improvements.

"We need management solutions that can grow with us. Our objective is two-fold, cost and feature and function," said John Williams, Vice President of Colonial BancGroup's IT Operation. "We saw a return on our CONTROL-M investment in less than one year. The first upgrade on the host system paid for the entire investment in the product suite."

According to EMA Research Director, Lisa Erickson-Harris, "BMC Software's CONTROL-M proved to be instrumental to customers in a range of areas, from solving customers' most fundamental scheduling challenges, such as fitting jobs within a given batch window, obtaining clearer reports on job runs, and accessing functions more easily through a more intuitive interface, to enabling organizational changes and increased economies of scale."

Specific findings from the study include:

    • Intelligence and automation were responsible for many operational savings. On average, processing time was reduced by five hours per month.
    • Customers surveyed were able to reduce the amount of work required for certain management tasks. In addition to the amount of jobs managed doubling on average, the total number of managed servers increased by 2,000 percent.
    • By improving resource availability through more reliable job scheduling, unplanned outages during normal operations were reduced to a minimum, positively influencing business impact. On average, this resulted in a $221,000 annual savings.

"In today's competitive business environment, companies are looking to their IT departments to determine how their technology is impacting their bottom line business," said Erickson-Harris. "BMC's CONTROL-M solution helps address today's business needs of increasing uptime while reducing the resources it takes to do so. BMC's solution enables customers to achieve a strong ROI and address companies' varied systems management needs."

EMA's ROI study examined the impact of CONTROL-M on the operational effectiveness and cost structure of numerous enterprise users across the globe. The companies surveyed were of varying sizes and from diverse industries. To gather data for the study, EMA utilized its decision-modeling approach, called Multivariate ROI Analysis (MRA), which melds the concepts of ROI and decision modeling. The ROI number was derived from the savings generated divided by the investment made. Given the increasing sophistication that enterprises have today regarding cost analysis related to information technology investments, EMA's methodology offers an effective way for communicating the value of IT initiatives in a common business language.

To access a copy of Enterprise Management Associates' ROI calculator for CONTROL-M, please visit http://www.bmc.com/schedulingexperts/roicalculator/index.html. Utilizing this calculator, customers can find out how CONTROL-M can improve the operational effectiveness of their enterprise. The calculator will allow customers to calculate improvements in their IT operations effectiveness, determine improvement to their employee productivity and assess how fast their investment in CONTROL-M will show a return. For more information on BMC Software's CONTROL-M offerings, please visit http://www.bmc.com/products/products_services_detail/0,2833,19052_19444_20969,00.html.

About Enterprise Management Associates
EMA is the leading technology analyst firm fully dedicated to issues of the management of information technologies and services. EMA works with vendors, service providers, investors and IT departments and has significant influence in the marketplace, reaching over 200,000 people per month. EMA has assembled a team of analysts who collectively provide in-depth coverage across the full spectrum of management technologies, products and services, which is enhanced by its in-depth research and analysis. Its organization represents a unique melding of technical expertise, marketing experience and in-depth knowledge of the markets and relevant technologies. For more information about EMA or the services it offers, visit our web site at www.enterprisemanagement.com, or e-mail EMA at info@enterprisemanagement.com.

About BMC Software
BMC Software, Inc. [NYSE:BMC], is a leader in enterprise management. The company focuses on Assuring Business Availability® for its customers by helping them proactively improve service, reduce costs and increase value to their business. BMC Software solutions span enterprise systems, applications and databases. Founded in 1980, BMC Software has offices worldwide and is a member of the S&P 500, with fiscal year 2002 revenues of approximately $1.3 billion. Visit www.bmc.com to learn more.

Public Relations Contacts:
Linda McDowell
BMC Software Public Relations
713-918-3518
linda_mcdowell@bmc.com

Julie Redard
Porter Novelli
(617) 450-4300 x234
julie.redard@porternovelli.com