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BMC Software Introduces New Server Management Capabilities - BMC BMC Software Introduces New Server Management Capabilities HOUSTON - (February 10, 2003) - BMC Software, Inc. [NYSE: BMC], a leading provider of enterprise management, today announced it has enhanced its deep management of mission-critical servers with the release of PATROL for Microsoft Windows Servers 3.0 and PATROL for Unix 9.0. These releases include improved workflow and out-of-the-box functionality that allows customers to proactively manage their servers, which is a prerequisite for a company to achieve optimum service management. PATROL for Unix and PATROL for Microsoft Windows Servers' comprehensive operating system management capabilities help ensure systems are available to end-users and protect the continuity of the business services those systems support. Serving as the foundation of BMC Software's full range of management solutions, PATROL for Unix and PATROL for Microsoft Windows Servers reduce the complexity of the IT environment by providing management by exception with visual and audible alerts that automatically notify IT staff about critical events before a service is impacted. BMC Software Windows Management Delivers Broadest and Deepest Capabilities "Our goal at The City of Dallas is to minimize business risk across our IT infrastructure and managing our Windows environment is a critical step in making sure this happens," said Dan McFarland, chief information officer, City of Dallas. "We have to simplify and proactively manage performance information in business terms. Using PATROL for Microsoft Windows Servers enables us to cost-effectively manage our server environment and is one of the first steps we take to providing service management." New Capabilities Enable IT to Focus on Proactive Management "Proactively managing our servers is critical to achieving customer satisfaction and differentiating us from our competitors," said Noahal Mundt, senior architect, Service Management Automation for Corio Inc., a leading enterprise application service provider, who BETA tested the PATROL for Unix solution. "With PATROL for Unix, we are able to manage our environment more efficiently and effectively. With BMC PATROL we can make the best use of our IT resources and provide proactive alerts, corrective actions and notification to maintain business availability for our customers." "BMC Software enhanced server management solutions help customers more effectively automate monitoring and management of their important server environments," said Dave Anderson, director, PATROL Platforms Management, BMC Software. "Through efficient monitoring and management of their servers, administrators can then move forward to the next level of management with performance and prediction capabilities. This helps them to better understand the past, present and future performance of their IT environment which allows them to deliver the right levels of service exactly when they are required by their business." The new PATROL for Microsoft Windows Servers and PATROL for Unix releases leverage the recently introduced PATROL Central Operator consoles designed to increase automation and extend ease of use of the technology. PATROL Central Operator - Microsoft Windows Edition, one of the consoles recently introduced, complements other BMC Software Windows solutions by delivering access to IT management information in a format that looks and feels like Microsoft applications, increasing a customer's return on investment in their PATROL environment by providing a familiar Windows interface incorporating drag and drop capabilities that enable users to easily design navigation message panes, toolbars and other elements. PATROL Central Operator - Microsoft Windows Edition provides a highly usable, flexible interface that enables customers to harness the wealth of information provided by PATROL across the breadth of applications, systems, networks and databases it supports. About BMC Software's Server Management Solutions About BMC Software Public Relations Contacts:
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