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TrueSight IT Data Analytics takes IT operations management to the next level with machine-assisted analysis of log data, metrics, events, changes and incidents. Automatically sift through millions of messages to solve problems faster.

Log data meets machine learning

  • Automate cross-domain collection and indexing of log and other machine data
  • Search for anomalous behavior and identify patterns and deviations with behavioral learning
  • Create proactive alerts when pattern deviations are detected

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3 steps to better operations through log analytics

Log collection for the entire enterprise

  • Encompasses cross-domain collection for log and other machine data, such as events, anomalies, and change and incident records
  • Consolidates and connects log data from operating systems (such as Windows Event Logs), the service desk, applications, storage, network devices and more, in a single view
  • Collects data with agent and agentless options and automatically collects log and other machine data, such as events, anomalies, and change records
  • Facilitates rapid deployment with policy-based configurations that use collection profiles for log files and other sources of data
  • Is TLS-compliant for secure data collection

Fast and easy analysis to reduce MTTR

  • Single-click from event to see all associated log data intelligently filtered based on the time of the event and the device or application being managed
  • Quickly process large volumes of data with built-in algorithms that reduce hundreds of thousands of log messages into an actionable few
  • Identify trends and anomalies in log files that can help prevent upcoming issues

Log-assisted problem management

  • Easily set up proactive notifications to put out fires before they erupt
  • Send events into TrueSight Infrastructure Management
  • Email notifications to any 3rd party event management system
  • Log-enriched events automatically open contextualized incidents in BMC Helix Remedy or other service desk solution
  • Service resolution automatically routes incidents to the correct owner and ties the incident to its corresponding business service for proactive notification when that service is impacted
“Now we don’t have to count on getting lucky and finding the root cause quickly. We have one place to go to get data across all the different servers and log files...What might have taken us four or five hours in the past now takes five or ten minutes." — Vinod Cheriyan, DevOps Architect, BMC IT
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Getting started with Log Analytics for TrueSight Operations is easy