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BMC Software Customer Support Central has a new Knowledge Base (KB) Search facility to streamline your searches and provide greater self-service support capabilities. The launch of this new KB Search (Powered by Remedy Knowledge Management) gives you faster results, a friendlier interface, and more relevant knowledge content. The new KB Search includes:
- Natural-language search to ask simply stated questions or situation descriptions.
- Multiple search sources including product documentation, white papers and other knowledge sources in a single search operation.
- Faster responses with more relevant results, giving you the right content to answer your question.
- Improved usability including document scoring and highlighted keywords.
A valid BMC Support User ID is required to access new KB Search.
Login now with your Support User ID to use the Knowledge Base Search site.
Register now with BMC Support if you do not have a valid login. This two-step process requires you to subscribe to Support after registering.
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