02 DEC 2011
BMC Adds Competitive Muscle to End-User Experience
Ptak, Noel & Associates
BMC’s announcement of expanded analytics and functional capabilities in its Application Performance Management1 solution focused on faster problem resolution for root cause and impact analysis. These new capabilities and features definitely add more competitive muscle into BMC’s performance management suite.
28 NOV 2011
BMC Atrium Discovery and Dependency Mapping: A Compelling Answer for Optimizing Application Services
When BMC acquired Tideway Systems in October of 2009, it took in an industry leader that already had proven integration with its Atrium CMDB. Since then, BMC has steadily invested in a wide range of enhancements that make its Atrium Discovery and Dependency Mapping (ADDM) yet more compelling and even more adaptable to real-world needs and processes culminating in ADDM 8.3. This ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) impact brief highlights the introduction of Collaborative Application Mapping, as well as critical new capabilities that extend support for virtualized and private cloud environments, enhanced Web, Web 2.0 and middleware visibility, and superior cross-domain reach including mainframe, network and storage environments.
31 AUG 2011
Architectural Foundations for Next-Generation Service Design and Delivery: A Look at BMC’s Atrium in Market Context
In spite of the often-fair criticism of skeptics, the marketplace for IT Service Management (ITSM) solutions has progressed considerably since its shift from point products towards SNMP platforms in the early 1990s. Platforms evolved into frameworks, which as a class proved unwieldy, spawning a rise in more architecturally organic suites. With growing attention to CMDB/CMS systems, service modeling, cross-domain automation and a greater focus on the assimilation and reconciliation of multiple brands into cohesive service management systems – the face of the management industry is once again taking on new life. This new face of service management is no longer “product defined” in the traditional sense, but “architecturally defined.”
25 AUG 2011
Case Study: BMC Software Implements Precision AR
As a surgeon’s scalpel is to a hacksaw, so BMC Software’s precision AR strategy is to the more generic AR approaches of other firms. Clear, focused goals ensure that the AR team wastes no time on commonplace AR that delivers secondary value, if any. The company selects analysts, spokespeople, customer references, and even the AR team members for their ability to deliver incisive contributions to AR processes honed for very specific purposes. We term this approach precision AR; this case study will help you learn how to apply it to your company through a series of examples from those product suites at BMC Software for which AR provides support that helps the sales force.
27 JUL 2011
BMC Launches Application Performance Management in BSM Context for Cloud and Hybrid Datacenter
BMC’s acquisition of ProactiveNet in May of 2007 was a brilliant move; however, it was followed by several years of relative quiet as the company sought to establish a more deeply organic approach to what it calls “Proactive Operations” than is the norm for the industry. This required solid integrations with BMC’s core Atrium architecture, including full support for service modeling, and reflexive analysis of change impact via BMC Atrium CMDB and BMC Atrium Discovery and Dependency Mapping. It also required full support for model-driven automation from workflow, to active configuration and release management, to run book or IT Process Automation (ITPA).
18 JUL 2011
BMC Adds Policy Engine and Blueprints to Cloud Lifecycle Management
The 451 Group
In April, BMC Software released Cloud Lifecycle Management (CLM) 2.0, along with a portfolio of products to support cloud planning, operations and governance. New additions to CLM 2.0 include Service Blueprint (for architecture and design), Service Governor (for creating policy) and a resource management layer. If version 1.0 (available for a year) was targeted at the service-provider opportunity, BMC says version 2.0 (and its second year of activity) is focused more on enterprises.
11 JUL 2011
BMC: Leads with an Integrated On-Premise and SaaS Strategy
Ptak, Noel & Associates
Escalating competition, rapid growth, cost constraints, risk reduction and user-driven pressures for constant reinvention and innovation drive the demand for increasingly dynamic, adaptive services. Many in IT are looking to technologies (Cloud, virtualized infrastructure) and adaptive service delivery models (SaaS, on-demand) to address these new challenges more efficiently and effectively than possible with traditional more static, stand-alone solutions. BMC is one of a few vendors able and willing to offer a full-function on-premise, traditional licensed solution (Remedy) as well as separate, complementary SaaS and on-demand solutions.
01 JUN 2011
IT Efficiency with Business-Focused Data Center Automation
Business-focused data center automation needs to be adopted to enable IT efficiencies that support rather than inhibit business growth. Essential to this success is the adoption of an integrated management platforms, such as the BMC set of management suites, that enable holistic data center monitoring, administration, planning, compliance and on-going support.
05 APR 2011
BMC announces DB2 version 10.1
Ptak, Noel & Associates
We believe that BMC has been very successful in their effort to upgrade its DB2 suite of products to the new DB2 10 environment. Their performance enhancements certainly warrant attention and close study...The Advisor suite of products has enormous potential impact for the future. They directly help to increase the productivity of DBAs, which especially in today’s environment, is an important consideration for virtually every potential customer.
23 MAR 2011
BMC Software Invests In Remedy Usability
BMC has announced two BMC Remedy ITSM suite releases over the past six months to address usability in its product offering: version 7.6.03 in September 2010, and version 7.6.04 in January 2011. This EMA Impact Brief discusses the new features and enhancements available in these new releases.