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Welcome to BMC Support Central

Merci d'utiliser les liens ci-dessous pour les lignes de produits BMC Software, Remedy et Marimba.

Secure Icon = disponible pour les clients supportés uniquement

Base de Connaissances Secure Icon
Search our Knowledge Base for existing product resolutions, documentation, and FAQs.

Gestion des Incidents
Submit New Issue Secure Icon or View/Update Issue Secure Icon and view Email Submission Instructions.

Documentation Produits
Find your products in the Supported Product A-Z List Secure Icon to locate technical documentation. View Parameter Information for BMC Performance Manager products.

Licences & Mots de Passe
Request license keys and product passwords, or purge existing licenses.

Renouvellement de Maintenance & Invoice Inquiries
Submit requests for maintenance, quotes, or outstanding invoices. Review our vendor fact sheet and electronic fund transfer (EFT) information.

 

 

Disponibilité & Compatibilité des Produits
Query product lists for platform availability and compatibility. View withdrawn product lists.

Support Policies & Contacts
View BMC Software Maintenance Plans and policies, or contact support for more information.

Mon Profil Support
Find login assistance, make password changes, manage support IDs and Server environment information, or modify your Proactive Alert Subscription.

Téléchargements de Produits, Patches & Fixes
View and Download available products, patches, PTFs and Fixes. Find FTP and Installation Guides.

 

 

 

 

 
Additional Support Centers