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Forrester: AI Is Ready for Employees, Not Just Customers

Get real-world use cases and recommendations for implementing AI

While many AI projects focus on the customer, employees have just as much to gain. In its recent report, AI Is Ready for Employees, Not Just Customers, Forrester presents 8 different real-world use cases across industries of organizations transforming the employee experience with AI – while honing the technology for their customers.

In this report, you’ll read how to:

  • Combine human and machine tasks to improve the employee experience
  • Overcome common challenges with chatbots
  • Restructure jobs rather than replace them
  • Determine which tasks are best for people or machines
  • Use AI building blocks to implement internal employee support

Improve employee engagement, optimize human and machine capabilities, and see greater ROI from your AI investment. Read the report today.

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