Thought Leadership Books
BMC Software provides you with practical guidance about key issues in the IT service management area and insight into topics that are top-of-mind for IT professionals today. Please browse our selection of topics below. Please contact us if you have questions or comments about these books. Register for a complimentary copy by clicking on the links to the publications.
Services and Service Models
This book provides everything you need to know about defining and modeling services.
These books provide everything you need to know about the configuration management database (CMDB). You’ll find practical guidance on how to build a CMDB as well as details about the benefits of implementing one.
This series of Best Practice Insights booklets focuses on ITIL® V3. Each booklet highlights key elements of an ITIL core book, and includes commentary on important concepts from BMC ITIL experts.
These books offer practical guidance on important business and technology issues from BMC customers and partners and industry experts.