What are the top issues facing the ITSM industry and how can you find a practical and effective path through all the hype?
IT Service Management is at a critical crossroads. The pre-eminence of ITIL® is being challenged and new ideas like DevOps and Bi-modal IT are gaining adoption.
We have teamed up with ITSM industry expert, independent consultant, and thought leader - Barclay Rae, to help provide answers to these questions and more.
Join Barclay for this exclusive session to understand:
- How IT organizations can best evaluate and adapt to this new environment.
- How thi snew environment relates to established IT practices & processes
- What new ideas should you consider adopting and which might just be passing fads
- How you might need to adapt your IT organization in 2016