The State of ITSM and Predictions for 2016

Live Webinars
Date and time: 3 Dec 1:00 PM - 2:00 PM CST
Duration: 1 hour
Presenter: Barclay Rae
Registration: Register Now

What are the top issues facing the ITSM industry and how can you find a practical and effective path through all the hype?

IT Service Management is at a critical crossroads.  The pre-eminence of ITIL® is being challenged and new ideas like DevOps and Bi-modal IT are gaining adoption.

We have teamed up with ITSM industry expert, independent consultant, and thought leader - Barclay Rae, to help provide answers to these questions and more.

Join Barclay for this exclusive session to understand:

  • How IT organizations can best evaluate and adapt to this new environment.
  • How thi snew environment relates to established IT practices & processes
  • What new ideas should you consider adopting and which might just be passing fads
  • How you might need to adapt  your IT organization in 2016