As your business embraces user self-service, so must your IT department embrace the service catalog. Service catalogs have become the heart of IT management as IT organizations seek to reduce call volume and improve user satisfaction. When embraced by IT and the business, a service catalog provides your customers a comprehensive view of your IT and business service offerings and enables the user to more seamlessly interact with IT and other aspects of the business.
Join BMC Software and PINK Elephant to learn how adopting ITIL best practices for service catalog management and request fulfillment can help your IT organization more efficiently serve the needs of your customers and the business.
