Service Catalog Value Realization

A Service Catalog is often considered the starting point for any successful ITIL Service Management initiative. But, you are already delivering services to your customers without one, so, how does a service catalog help and how do you get started?

View this important one-hour information session regarding the critical value of a formal Service Catalog and how and where to get started.

Webinar objectives:

- The value of the service catalog
- How it can help organizations become high performing focused on people, process, technology and supplier relationships
- How the creation of a formal service catalog relates to success of other ITIL process improvement initiatives
- How to improve the quality of services
- How to reduce the cost of services
- How to get started with your Service Catalog

Who should attend:
- Professionals responsible for strategy and tactics related to the delivery and support of services
- Professionals responsible for service operations