During this webinar, you will receive an overview of BMC Remedy ITSMv7 and hear from AlarmPoint about how remote users can now access BMC Remedy ITSMv7 via a web-based mobile devices enabling them to create, update, manage and reassign incidents/change requests from their mobile devices. You will also hear how TuringSMI, the only globally focused BMC Elite Partner, can ensure the speedy and efficient roll out of the implementation of BMC Remedy ITSMv7.