CMDB: See how Intermountain Healthcare built their CMDB and why

Join Intermountain Healthcare and BMC in a session on how to start with a CMDB and the value that can be gained from a strong, accurate single source of record for IT Service Management.

In this webinar, Intermountain Healthcare will present:

• their key vendor evaluation criteria
• why they chose to go with BMC Remedy Change & Asset Management
• the processes followed to populate Atrium CMDB
• deciding on the data to be collected
• why “that” data was selected
• their upgrade process from a HIGHLY customized Remedy version 6.x to out-of-the-box version 7.1
• how BMC solutions have helped reduce IT costs by using an out-of-the-box ITSM Suite on a native CMDB