MEDIA ADVISORY: BMC Software Customers Discuss SaaS vs. On-PremiseCustomers to Explore ITSM Solution Delivery Models at itSMF USA Fusion 10LOUISVILLE, Ky., September 15, 2010 – Attendees at itSMF USA Fusion 10 will have the opportunity to hear directly from BMC Software (NASDAQ: BMC) customers regarding the decision-making process, business objectives and results of employing either software-as-a-service (SaaS) or on-premise IT service management (ITSM) solutions within their organizations. Panelists include Southern Co., a U.S. energy producer; Cox Enterprises, a leading communications, media and automotive services company and Citrix Online, a leading provider of SaaS- based collaboration and remote-access services.
In a session titled, “SaaS and On-Premise: Two ITSM Journeys. One Destination.” panelists will explain the business priorities and processes that drove the selection of their current ITSM solution delivery model, as well as outline their plans for the future.
“The combined thinking of this group is impressive,” said Simon King, director of product management for the BMC Remedy Suite. “The event will provide an excellent benchmark across a spectrum of industries from which participants can answer their most pressing ITSM delivery model questions.”
Also at itSMF USA Fusion 10, BMC CIO Mark Settle will join Mark Moore, quality assurance manager for BMC customer Stewart Title Guaranty Co. on an executive panel targeted at CIOs. The session, “Service Management Takes Center Stage in the Business,” is a part of the general session at 4:15 P.M. on Monday, Sept. 20.
The timing of the panel discussion coincides with BMC’s updates to its ITSM products, including BMC Remedy IT Service Management Suite, BMC Remedy OnDemand, BMC ServiceDesk on Force.com and BMC Service Desk Express Suite.
WHERE: itSMF USA Fusion 10
Kentucky International Convention Center
Session # 423
WHEN: BMC ITSM Customer Panel
SaaS and On Premise: Two Journeys. One Destination.
Monday, September 20, 2010, 2:15 p.m.
Business Runs on IT. IT Runs on BMC Software. Business thrives when IT runs smarter, faster and stronger. That’s why the most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended June 30, 2010, BMC revenue was approximately $1.92 billion. Public Relations Contacts:
Jennifer Brenner
BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2010 BMC Software, Inc. |
BMC Software Limited Registered Office: Assurance House, Vicarage Road, Egham, Surrey, TW20 9JY, Registered in England No. 1927903
© Copyright 2005-2012 BMC Software, Inc. Use of this site signifies your acceptance of BMC's Terms of Use and Privacy Policy.
BMC, BMC Software, the BMC logos, and other BMC marks are trademarks or registered trademarks of BMC Software, Inc. in the U.S. and/or certain other countries.
© Copyright 2005-2012 BMC Software, Inc. Use of this site signifies your acceptance of BMC's Terms of Use and Privacy Policy.
BMC, BMC Software, the BMC logos, and other BMC marks are trademarks or registered trademarks of BMC Software, Inc. in the U.S. and/or certain other countries.
