BMC Software, Strategic Partners Drive Customers Toward Proactive IT Operations

LAS VEGAS, Gartner Data Center Conference, December 1, 2009 – Joined by strategic Alliance and MarketZone partners, BMC Software (NASDAQ: BMC) today announced new solutions and a comprehensive approach to helping customers achieve proactive, dynamic IT operations. The news comes as enterprise organizations are putting a greater emphasis on IT as a business driver and the foundation for customer support.

“Our ecosystem of strategic partners is deeply engaged with BMC to help our mutual customers tackle their most critical IT challenges, often before they arise,” said Vick Vaishnavi, vice president of worldwide marketing for BMC’s Enterprise Service Management business unit. “Together we are enabling IT departments to better anticipate issues and outcomes, an increasingly important priority as complexity increases with cloud and virtualization initiatives.”

Following are remarks from BMC strategic partners in support of today’s announcement, BMC Software Helps Predict, Prevent IT Nightmares.

Alliance Partners
"The Cisco Unified Computing System bridges data center silos into one unified architecture using industry-standard technologies to unite compute, network, storage access and virtualization resources in a single energy-efficient system. Working closely with partners such as BMC Software to provide management solutions for dynamic virtual IT environments is a key component of Cisco’s strategy to help IT organizations build and manage next-generation data centers."
- Soni Jiandani, vice president of marketing, Server Access and Virtualization business group, Cisco

“As a longtime BMC customer and partner, we understand the value that a strong Business Service Management approach plays in helping customers simplify and automate their IT environments. That’s why we recently certified the integration of Dell's Lifecycle Controller systems management functionality with BMC BladeLogic Server Automation. This integration gives customers advanced hardware management functionality in a single console while helping drive out the cost and inefficiencies that come with proprietary architectures.”
- Judy Chavis, Director, Business Development & Marketing, Dell Product Group

“McAfee and BMC are committed to creating solutions that provide best practices for IT organizations to secure their business and maintain compliance with measurable ROI. We are looking forward to extending BMC’s Decision Support Analytics capabilities through the McAfee ePolicy Orchestrator security management platform and BMC’s Atrium CMDB to enable security management based on business risk.”
- Brian Foster, senior vice president, product management, McAfee

“Microsoft is committed to bringing to market business solutions that enable the enterprise to be more efficient and proactive. By re-certifying the server monitoring solution of BMC ProactiveNet Performance Management for Windows Server 2008 R2, we are ensuring our common customers can proactively manage today's mission-critical Microsoft Windows Server environments.”
- Ward Ralston, group product manager in the Windows Server Division at Microsoft Corp.

“BMC and NetApp are providing customers with integrated storage and automation solutions to help them seamlessly transition to cloud computing environments. By automating this evolution, we are helping customers reduce cost, increase efficiency and maximize the utilization of their existing IT assets.”
- Patrick Rogers, vice president of solutions and alliances for NetApp

“Oracle Unbreakable Linux support is renowned for helping customers improve management efficiency and reduce cost. Working together with BMC we are able to provide customers broader control over their IT operations environment and achieve maximum service availability.”
- Jeff Doolan, director of virtualization and Linux Channels, Oracle

“BMC’s Business Service Management platform combined with Red Hat solutions provide our mutual customers with the opportunity to overcome the challenges facing today’s open, dynamic data centers. Together, BMC and Red Hat are helping organizations break down the barriers to virtualization and cloud adoption through the compelling combination of Red Hat Enterprise Linux, Red Hat Enterprise Virtualization and BMC's BSM Platform.”
- Scott Crenshaw, vice president, Platform Business Unit, Red Hat

“As customers continue their journey toward building private clouds with VMware vSphere™ 4, integrated and consistent management of their mixed physical and virtual environments is a top priority. We are excited to see BMC work with VMware to integrate BMC solutions with the VMware vCenter™ family of products to deliver end-to-end management solutions for customers that optimize business service delivery, increase availability of these services, and improve compliance across infrastructure and applications.”
- Shekar Ayyar, vice president, infrastructure alliances, VMware

MarketZone Partners
“Together BMC and AlarmPoint automate the event escalation process within the BSM suite, targeting information to the person who can best resolve the issue, reducing average response times by up to 85 percent and mean time to repair by 50 percent. As a BMC offering through the MarketZone reseller program, AlarmPoint enables IT to identify and resolve critical incidents before business impact resulting in dramatic savings and improving overall operational effectiveness.”
- Troy McAlpin, CEO, AlarmPoint Systems

“With data center energy costs skyrocketing, it’s more important than ever for IT organizations to understand which systems and devices consume the most electricity. Real-time monitoring, aggregating, analyzing and visualizing of this data within a BSM platform enable our mutual customers to proactively manage their IT environments while significantly reducing their electricity bills and implementing responsible energy practices.”
- Bertrand Martin, CEO, Sentry Software

"Through BSM, BMC Software provides the most comprehensive and rich source of IT resource, service, and business performance metrics. Solution Labs Performance Surveyor for BMC Capacity Management leverages this data, delivering flexible, intelligent and fully automated performance analysis and reporting that delivers the value of ITIL Capacity Management across the entire IT infrastructure."
- David Wagner, vice president sales and marketing, Solution Labs Inc.

Additional Resources
For additional information on BSM for Proactive Operations, please visit the following link.
 

Public Relations Contacts:

John Yarbrough
Phone: (415) 547-7021
jyarbrough@waggeneredstrom.com

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