BMC Software Announces New Product Releases that Deliver BSM for Proactive Operations

LAS VEGAS, Gartner Data Center Conference, December 1, 2009 – BMC Software (NASDAQ: BMC) today announced the general availability of several new product releases that enable customers to establish a proactive IT operations environment.

The enhanced solutions are key components of BMC’s best-practices-based approach to helping organizations achieve proactive operations quickly and cost effectively. BMC’s Business Service Management (BSM) for Proactive Operations initiative is detailed in the press release titled, BMC Software Helps Predict, Prevent IT Nightmares.

As part of the Proactive Availability and Performance Management approach, the latest release of BMC ProactiveNet Performance Management is raising the bar on proactive IT operations with the following new features:

• Integration with BMC BladeLogic Server Automation suite to apply analytics to configuration changes, so users can more easily identify and isolate a change error
• Intelligent Application Diagnostics that enable real-time problem isolation down to the source code level for J2EE web applications
• Support for predictive analytics in a virtualized environment by tracking service components’ relationships and movements in real time

The enhanced BMC Event and Impact Management solution includes the following new features:

• Unified proactive operations console that provides integrated views and management of events and services and the ability to trigger workflow automation
• Significant enhancements to the patented Predictive Root Cause Analysis enables predictive, accurate and actionable root cause analysis in an existing operations environment
• Pre-packaged event automation workflows that implement intelligent incident handling and automated remediation

As part of the Configuration Automation approach, the enhanced BladeLogic Server Automation features include the following:

• Virtualization Management Extensions that ensure configuration compliance across all virtual platforms with updated support for VMware, IBM, Solaris and Microsoft virtual environments.
• 360 degree Virtualization Lifecycle Management
  • Enables controlled creation, deletion, or modification of virtual resources
  • Allows discovery of all virtual components, including offline and orphaned virtual machines (VM)
  • Automated change execution and updates across server, network, OS, hypervisor, and application components
  • Integration with approval and management processes to ensure authorized changes at the VM level
  • Decision support analytics provides a centralized, authoritative view to drive intelligent actions such as recover resources based on the lease periods and operational policies
• Automated Workflows to support
  • Operator initiated changes that ensure change processes are followed and enforced
  • Virtual sprawl control by enabling full VM environment visibility
  • Full service provisioning from operating system to the application level
  • Proactive remediation to fix availability and performance issues correlated back to changes
• New and updated compliance content that expedites automation of controls across key industry standards and regulations such as SOX, HIPAA. PCI and DISA.
• User interface enhancements that include roles based views to support multiple taxonomies for large-scale dynamically changing data centers

New features in BMC BladeLogic Client Automation include the following:

• Integrated support for McAfee for robust endpoint protection
• Self-Service support via BMC Service Request Management for automated delivery post approval
• Support for U.S. Federal Desktop Core Configuration compliance to ensure federal desktop security requirements

BMC BladeLogic Network Automation includes the following enhancements:

• Single-sign-on capability to network devices with full session capture using terminal/SSH proxy for efficiency and audit trail
• Integration with BMC Remedy IT Service Management solutions to enable
  • Change reconciliation through “one-click change documentation”
  • Closed loop network audit/compliance through automated remediation against incidents and changes
• Automated network configuration in support of physical and virtual server provisioning

The latest release of BMC Atrium Suite supports the Operational Support Analytics best-practices-based approach and includes the following:

• Enhancements to BMC Application Discovery and Dependency Mapping that include
  • Expedited time to value by shrinking deployment times more than 80%
  • The industry’s largest, open library of configuration patterns
  • Datacenter energy usage discovery and tracking for consolidation and Green IT decision making
• New BSM View dashboards that include
  • Staff productivity metrics with ability to filter and inspect by domain, time, and roles
  • Compliance and supporting processes metrics
  • Infrastructure compliance against policies and audit cycles
• Automated software license management workflows that integrate information across BMC BladeLogic Server Automation, BMC Remedy ITSM and the BMC Atrium CMDB for centralized decision analysis
• Integration with BMC BladeLogic Server Automation suite to enable bi-directional viewing of services and configuration items at varying levels of detail.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2009 BMC Software, Inc.