CUSTOMER SUCCESS: BMC Software Optimizes Availability and Resources of SIA-SSB’s Critical Database Card-Processing Systems

Company decreases time required to collect database statistics by 70 percent – from six hours to two hours

HOUSTON, July 8, 2009 – Managing 6.4 billion payment and card transactions every year on behalf of 60 million cardholders, SIA-SSB, a European leader in Information and Communication Technology, which provides services to the international financial community, turned to BMC Software’s (NYSE: BMC) Mainframe Service Management solutions to transform its DB2® reorganization process.

Using BMC solutions, SIA-SSB is benefiting from optimized card-processing availability, performance, and data integrity. The details of SIA-SSB’s success with BMC solutions is documented in a new case study published on www.bmc.com.

SIA-SSB Payment Card Business Unit is a powerhouse in the company, orchestrating the processing of debit and credit cards on behalf of leading commercial banks in 11 European countries, involving up to 60 million cardholders, more than one million merchants, and as many as 3.7 billion payment transactions every year. In this sensitive, large-scale online and batch-processing environment, high availability, optimal performance, and data integrity are mandatory.

Since using the BMC Database Performance for DB2® and BMC Database Administration for DB2® products, the company has:

Reduced CPU time by 80 percent for reorganizations
Significantly increased DB2 systems’ availability by eliminating application timeouts
Given the SIA-SSB team more flexibility to reorganize more frequently and increased the application response time
Dramatically reduced the time needed to migrate data between systems and between other divisions within the SIA-SSB group of companies

To view the entire case study go to:
http://documents.bmc.com/products/documents/19/09/101909/101909.pdf

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The most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC’s comprehensive approach and unified platform help IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended March 31, 2009, BMC revenue was approximately $1.87 billion.

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