CUSTOMER SUCCESS: Major European Bank KBC Completes Substantial Return on BMC Software Investment in Only Six Months

Leading banking group does more with less using BMC Software DB2® mainframe solutions
Supported savings of €300,000 annually, equivalent to a complete ROI in only six months

BRUSSELS, January 20, 2010 – European bancassurer KBC is demanding that its IT department deliver savings, improve operations and ultimately, help drive its business. Headquartered in Belgium, KBC has extended its relationship with BMC Software (NASDAQ: BMC), identifying efficiencies, optimizing mainframe services and bringing measurable value to the company.

“Our goal is to support existing services at a lower cost, maintain the quality of service and configure the mainframe as a long-term platform,” said KBC’s head of mainframe infrastructure, Kurt De Ronghé. “That demanded a significant change in our operating processes and automation was perceived as a key enabler.”

In a three-way evaluation with CA and IBM, BMC’s experience, product depth and functionality made it the clear winner. BMC DB2 solutions, including BMC SQL Performance for DB2® and BMC Recovery Management for DB2®, combine to deliver more efficient data collection, enhanced audit capabilities and improved reporting. Ultimately, BMC enables KBC to generate an accurate picture of its mainframe operations, identify and resolve problems earlier and faster and cut CPU costs.

By introducing BMC’s Business Service Management platform, KBC expects to increase performance and get more business value from a finite number of department resources. In fact, the bank estimates a combination of best practices and intelligent automation will save KBC €300,000 a year; representing a complete return on their investment in only six months.

“The integrated and unified solution offered by BMC’s Business Service Management platform is delivering truly impressive ROI and a deepening business partnership,” said Nick Glover, vice president for EMEA Sales and Services in BMC’s Mainframe Service Management business. “BMC is instrumental in helping KBC increase performance by extracting more business value from finite resources, enhancing the availability of mainframe applications and delivering higher service levels.”
For more information on the solutions discussed, go to:

BMC SQL Performance for DB2®
BMC Recovery Management for DB2®

Business runs on IT. IT runs on BMC Software.

Business thrives when IT runs smarter, faster and stronger. That’s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC provides a comprehensive and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended September 30, 2009, BMC revenue was approximately $1.88 billion.

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