BMC Remedy Asset Management
BMC Remedy Asset Management helps you lower IT costs, manage compliance, and improve your return on capital with an operational approach to life cycle, inventory, contract, and cost controls of IT assets. Its native integration with BMC Remedy IT Service Management suite’s IT Infrastructure Library (ITIL®) workflows empowers you with more proactive control and greater visibility into your IT assets throughout their operational life cycles.
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| Key Roles |
| Role |
Responsibility |
| Users |
• Use BMC Remedy Asset Management to perform their own job
• Understand how to use the application as it was designed, in such a manner that data entered and retrieved is accurate and applicable |
| Managers |
• Oversee the usage and implementation of BMC Remedy applications, as well as those that use the solution
• May be a functional manager, line-of-business manager, or supervisor |
| Application Administrators |
• Configure and maintain BMC Remedy Asset Management data
• Understand each role available within the application
• Deploy the application to the Mid-Tier, if applicable |
| Developers |
• Maintain, deploy, and troubleshoot BMC Remedy Asset Management
• Modify existing workflow or building additional workflow after extensive analysis |
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| Other Training Opportunities |
| Please contact us if you don't find the course you are looking for or if you would be interested in a private class. |
North America
1-800-574-4262
education@bmc.com |
Asia Pacific
+65-6398-8200
ap_education@bmc.com |
Europe, Middle East & Africa
+44 (0)808 2343 496
emea_education@bmc.com |
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ITIL® is a Registered Trade Mark of the Cabinet Office
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