BMC Remedy AR System
BMC Remedy AR System provides a consolidated Service Process Management platform for automating and managing Service Management business processes. With its request-centric, workflow-based architecture, BMC Remedy AR System is optimized for efficiency in Service Management business process delivery and includes pre-built modules for notifications, escalations, and approvals. It also provides business activity monitoring functionality to proactively measure business process performance. BMC Remedy AR System is compatible with existing IT infrastructures and includes intuitive integration capabilities, including support for Web Services.
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| Key Roles |
| Role |
Responsibility |
| Administrators |
• Maintain and configure the BMC Remedy AR System server
• Modify existing workflow or build additional workflow on a limited basis |
| Developers |
• Design, test, deploy, and troubleshoot BMC Remedy AR System applications as determined by the assessed needs of a business |
| Managers |
• Oversee the usage and implementation of BMC Remedy AR System applications, as well as those that use the solution
• Functional manager, line-of-business manager, or supervisor |
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| Certifications |
BMC Remedy AR System 8.0 Accreditations & Certifications
BMC Education Services offers two opportunities for you to demonstrate your BMC Remedy AR System knowledge and obtain industry respected certifications.
• BMC Accredited Administrator: BMC Remedy AR System 8.0
• BMC Certified Developer: BMC Remedy AR System 8.0 (coming soon) |
BMC Remedy AR System 7.6.04 Certifications
BMC Education Services offers two opportunities for you to demonstrate your BMC Remedy AR System knowledge and obtain industry respected certifications.
• BMC Certified Administrator: BMC Remedy AR System 7.6.04
• BMC Certified Developer: BMC Remedy AR System 7.6.04 |
BMC Remedy AR System 7.5 Certifications
BMC Education Services offers two opportunities for you to demonstrate your BMC Remedy AR System knowledge and obtain industry respected certifications.
• BMC Certified Administrator: BMC Remedy AR System 7.5
• BMC Certified Developer: BMC Remedy AR System 7.5 |
| For more information, refer to the BMC Certification Programs page. |
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| Other Training Opportunities |
| Please contact us if you don't find the course you are looking for or if you would be interested in a private class. |
North America
1-800-574-4262
education@bmc.com |
Asia Pacific
+65-6398-8200
ap_education@bmc.com |
Europe, Middle East & Africa
+44 (0)808 2343 496
emea_education@bmc.com |
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