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BMC Service Impact Management and Discovery Solutions
BMC Service Impact Management solutions link your business services and IT infrastructure to help you manage what matters to deliver Business Service Management (BSM). BMC Event Manager allows you to detect IT problems and concentrate on the fastest resolution before there is an impact on critical IT services. BMC Foundation Discovery provides you with a valuable, automated system that detects the different components in the IT environment, including client devices, servers, and network infrastructure. BMC Topology Discovery provides you with fast, logical application dependency mapping of components within the IT environment, identifying which IT components comprise enterprise applications.
BMC Educational Services offers learning paths for key roles across industries and organizations. For BMC Service Impact and Discovery, we offer the following:
| Key Roles |
| Role |
Responsibility |
| Administrators (BMC Service Impact Manager) |
• Are responsible for system administrators, system programmers, information technology (IT) operators, and intermediate users, such as IT managers and other IT professionals
• Administrate and handle the daily operation of BMC Service Impact Manager
• Modify existing workflow or builds additional workflow on a limited basis |
| Administrators (BMC Event Manager) |
• Are responsible for system administrators, system programmers, information technology (IT) operators, and intermediate users, such as IT managers and other IT professionals
• Administrate and handle the daily operation of BMC Event Manager |
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| Other Training Opportunities |
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Please contact us if you don't find the course you are looking for or if you would be interested in a private class.
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