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BMC Remedy Change Management
BMC Remedy Change Management delivers comprehensive policy, process management, and planning capabilities that help you increase the speed and consistency in which you implement changes while minimizing risk and errors. With its out-of-the-box integration to BMC Configuration Management, it manages an automated, closed-loop solution that can automatically track a Request for Change (RFC) from Request Initiation to Planning, Implementation, and Verification. BMC Remedy Change Management is critical to ensuring that IT change is managed in harmony with business objectives.
BMC Educational Services offers learning paths for key roles across industries and organizations. Select your role or area of interest.
Start Here:
| Key Roles |
| Role |
Responsibility |
| Users |
• Use BMC Remedy Change Management to perform their own job
• Understand how to use the application as it was designed, in such a manner that data entered and retrieved is accurate and applicable |
| Managers |
• Oversee the usage and implementation of BMC Remedy applications, as well as those that use the solution
• May be a functional manager, line-of-business manager, or supervisor |
| Application Administrators |
• Configure and maintain BMC Remedy Change Management data
• Understand each role available within the application
• Deploy the application to the Mid-Tier, if applicable |
| Developers |
• Maintain, deploy, and troubleshoot BMC Remedy Change Management
• Modify existing workflow or building additional workflow after extensive analysis |
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| Other Training Opportunities |
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Please contact us if you don't find the course you are looking for or if you would be interested in a private class.
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