BMC

BMC Remedy AR System Training

BMC Remedy AR System provides a consolidated Service Process Management platform for automating and managing Service Management business processes. With its request-centric, workflow-based architecture, BMC Remedy AR System is optimized for efficiency in Service Management business process delivery and includes pre-built modules for notifications, escalations, and approvals. It also provides business activity monitoring functionality to proactively measure business process performance. BMC Remedy AR System is compatible with existing IT infrastructures and includes intuitive integration capabilities, including support for Web Services.

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Skills Assessment
BMC Remedy AR System 7.6.04: Skills Assessment
BMC Remedy AR System 8.x: Skills Assessment

 

v8.0 Learning Path
Course Name Administrator Developer Manager
BMC Remedy AR System 8.0: What’s New
BMC Remedy AR System 8.0: Foundation - Part 1 (ODL)
BMC Remedy AR System 8.0: Foundation - Part 2  
BMC Remedy AR System 8.0: Developer - Part 1 (WBT)
   
BMC Remedy AR System 8.0: Developer - Part 2    
BMC Certified Developer: BMC Remedy AR System 8.x    
Certifications BMC Accredited Administrator: BMC Remedy AR System 8.0 BMC Certified Developer: BMC Remedy AR System 8.0 N/A
- Required   - Recommended
 
v7.6.04 Learning Path
Course Name Administrator Developer Manager
BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL )
BMC Remedy AR System 7.6.04: Foundation - Part 2  
BMC Remedy AR System 7.6.04: Developer Part 1 (WBT)    
BMC Remedy AR System 7.6.04: Developer Part 2    
BMC Remedy AR System 7.6.04: Developer Certification    
Certifications BMC Certified Administrator: BMC Remedy AR System 7.6.04 BMC Certified Developer: BMC Remedy AR System 7..6.04 N/A
- Required   - Recommended
 
v7.5 Learning Path
Course Name Administrator Developer Manager
BMC Remedy AR System 7.5: Foundation - Part 1 (WBT)
BMC Remedy AR System 7.5: Foundation - Part 2  
BMC Remedy AR System 7.5: Developer Part 1 (WBT)    
BMC Remedy AR System 7.5: Developer Part 2    
BMC Remedy AR System 7.5: Developer Certification    
Certifications BMC Certified Administrator: BMC Remedy AR System 7.5 BMC Certified Developer: BMC Remedy AR System 7.5 N/A
- Required   - Recommended
 
Key Roles
Role Responsibility
Administrators
  • Maintain and configure the BMC Remedy AR System server
  • Modify existing workflow or build additional workflow on a limited basis
Developers
  • Design, test, deploy, and troubleshoot BMC Remedy AR System applications as determined by the assessed needs of a business
Managers
  • Oversee the usage and implementation of BMC Remedy AR System applications, as well as those that use the solution
  • Functional manager, line-of-business manager, or supervisor
Accreditations and Certifications
BMC Education Services offers an Accreditation for BMC Atrium CMDB.  Accreditations and Certifications give individuals the confidence that their skills are current, meet BMC standards, and that the individual can be identified as one of the elite resources in the industry.

The benefits for pursuing accreditation or certification include providing solid product foundation to your IT organization for a positive impact on ROI, accelerating professional development and improving productivity.

For more information on the certifications that BMC Education Services offers, refer to Accreditations and Certifications.
Other Training Opportunities
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