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BMC Remedy Service Management Self-Service: Ultimate Subscription

BMC Remedy Service Management Self Service: Ultimate Subscription provides continuous access to all BMC Remedy Service Management Self Service training material, at one price, for a 12-month period.

With the BMC Remedy Service Management Self Service: Ultimate Subscription you can save up to 70%. You have access to over 10 courses with over 120 hours content for 12 months. That is all of the content provided at the cost of about 2 courses or 80 hours. You also get all future Self Service content for free as long as you have the subscription.

 

The major benefits of the subscription are:

  • Get More– Continuous access to entire education portfolio for one product including all courses and certification exams
  • Future Proof - New content and latest releases automatically added at no additional cost so your subscription is always up to date
  • Exclusive Content - Access exclusive education services e.g. 6 hours of expert coaching annually
  • Save Money – Save up to 74% over the cost of purchasing the same content separately
  • Ease of Use – One-stop-shop to a complete product portfolio of education
  • Flexibility – Train on what you need, when you need it, and how you want to access - multiple learning options (ASP, WBT, Instructor Led)

 

This is an annual subscription and is regularly updated and changed, without notice, based on product updates, improvements, and additions. During the duration of the subscription, users will have access to the latest content without incurring additional fees or being subject to additional registrations.

 

Major release:

MyIT Digital Workplace, Smart IT

Good for:

Administrators, Consultant, Users

Course Delivery:

All Delivery Method | hours

Learner Objectives

  • Get familiar with the BMC Remedy Service Management Self Service: Ultimate Subscription
  • Understand concepts and architecture of BMC Remedy Service Management Self Service and its components
  • Learn to install, configure and administer BMC Remedy Service Management Self Service components
  • Understand features and functionalities of BMC Remedy Service Management Self Service
  • Learn to use BMC Remedy Service Management Self Service effectively to increase efficiency of your business
  • Get certified to implement, operate and support BMC Remedy Service Management Self Service

Subscription Courses

Offerings:

  • ILT and ASP Course 1: BMC Service Request Management 9.x: Fundamentals for Administrators
  • ILT and ASP Course 2: BMC MyIT 3.x and Remedy with Smart IT 1.x: Administering and Configuring
  • ILT Course 3: BMC Digital Workplace Catalog 3.x: Fundamentals for Administrators
  • ASP Course 1: BMC Remedy Knowledge Management 8.x: Fundamentals for Administrators
  • WBT Course 1: BMC Digital Workplace 18.x: Fundamentals Using
  • WBT Course 2: BMC MyIT Service Broker 3.x: Administering
  • WBT Course 3: BMC Remedy with Smart IT 2.x: Fundamentals for Administrators
  • WBT Course 4: BMC Service Request Management 9.x: Fundamentals for Users
  • WBT Course 5: BMC Work Order Management 9.x: Fundamentals for Users
  • WBT Course 6: BMC MyIT 3.x: Fundamentals for Users
  • WBT Course 7: BMC Remedy Knowledge Management 8.x: Using

Certifications:

  • Certified Associate: Digital Workplace Catalog 3.x: Online Exam
  • Certified Professional: MyIT 3.x and Smart IT 1.x Online Assessment
  • Certified Professional: MyIT 3.x and Smart IT 1.x Practical Exam

New subscription services

  • BMC Remedy Service Management Core: Ultimate Subscription provides continuous access to introduction training material, free of charge, for a 12-month period.
    See details >