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BMC Digital Workplace 18.x: Fundamentals Using (WBT)

This course will give Digital Workplace end users an overview of the Digital Workplace Client Basic and Advanced license features. They will learn how to raise a service request for themselves and a request on behalf of someone else, view notifications, and approve or reject a request. In addition, users will learn how to update their user profile, manage posts and connections, book an appointment, and view the health status of a service.

Major release:

MyIT Digital Workplace 18.x

Good for:

Administrators, Developers, Users

Course Delivery:

Self Paced | 2 hours

Course Modules

  • Getting Started
    • Digital Workplace Overview
    • BMC Digital Workplace Client Dashboard
    • BMC Digital Workplace features
    • BMC Digital Workplace process for requesters